We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
It is important to spread the cost across the various IT silos as this solution works as an umbrella to provide information to all teams. Try to target major aggregation points in your network to deliver the best potential data to the solution. You can from that point start to target specific areas to resolve specific issues or gain particular insight into certain areas. Do not forget applications traverse North-South as well as East-West and in layers of those. Think about your typical WAN breakout, Layer 2 connections, Virtualized environments, and servers supported by back-to-back connections (eg. web server supported by DB server, with a direct connection).
Cost is probably the biggest drawback. Compared to some of the newer vendors that have popped up in the space, it's definitely more on the expensive side. It shows its value, though, in the reliability of the solution, the support that we get from NETSCOUT. It's been able to keep its value, even in the face of the cheaper competition.
It is very expensive, but it's well worth the money.
It is a little overall pricey and expensive, but you get what you pay for.
The license becomes cost prohibitive very quickly.
Their pricing is very competitive with other solutions. I'm getting to the point to where I'm going to have to upgrade my licensing level, and it's a pretty big hop. But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level and it works on all of their products.
Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there.
Again, it's kind of a "white elephant." If you are able and you are willing to use everything that NETSCOUT provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used. So what I'm paying today, based on the value that I'm getting out of the tool, makes me believe that I'm overpaying. You pay for the entire thing whether you use it or not. And these days, that's not the wisest way to go.