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2018-12-11T08:30:00Z

What is your experience regarding pricing and costs for New Relic APM?

39

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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1616 Answers

author avatar
Top 10Real User

I think the pricing is reasonable.

2021-05-29T16:41:57Z
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Top 20Real User

We're working on figuring out the pricing. It looks like it's a little bit about how much data you ingest. Therefore, if you have a big environment, then it might not be good to ingest that month, as that much data will cost you a lot. On the other hand, Dynatrace has a good set of features where you can trace down to the application. However, they are more expensive they don't have some dashboards and cost is an issue for the client.

2021-04-07T13:06:01Z
author avatar
Top 20Real User

The price was one of the reasons we chose this solution. It's reasonably priced. It's cheaper than the likes of AppDynamics and Dynatrace, based on how our subscription is.

2021-01-30T06:40:07Z
author avatar
Top 5LeaderboardReal User

This is an expensive tool.

2020-11-25T20:11:58Z
author avatar
Top 20Real User

The pricing is reasonable. APM is a bit on the higher side, however, their service offering is quite good.

2020-07-26T08:19:05Z
author avatar
Top 20Real User

The pricing depends on the count of agents and the level.

2020-06-18T05:17:54Z
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Real User

Pricing is better with New Relic APM than Dynatrace.

2019-03-12T07:26:00Z
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Real User

We renewed our contract directly with New Relic since our systems were hosted on on-premise data centers. The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.

2019-01-14T13:16:00Z
author avatar
Real User

Corporate handled the licensing and the purchasing of it, then they gave me a license key. However they configured it is how we use it.

2018-12-11T08:31:00Z
author avatar
Real User

Comparatively, the pricing is expensive.

2018-12-11T08:31:00Z
author avatar
Real User

New Relic browsers are very expensive. I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.

2018-12-11T08:31:00Z
author avatar
Real User

They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine. Thus, we haven't looked to change. The pricing and licensing are good if you have an account manager and a partner manager who are looking to help out.

2018-12-11T08:31:00Z
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Real User

The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good. Purchasing from the AWS Marketplace is very straightforward. When you buy it from AWS Marketplace, you can go with both options: URL SSL license and On Demand. So, when you are building, it is part of AWS, and this is convenient for end users. We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us. The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.

2018-12-11T08:30:00Z
author avatar
Real User

Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace. The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.

2018-12-11T08:30:00Z
author avatar
Real User

The pricing and licensing are too high.

2018-12-11T08:30:00Z
author avatar
Real User

Because of budget, we are not using the mobile app part of this tool.

2018-12-11T08:30:00Z
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