We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
In the licensing model, everything is included. You don't buy a separate license for Active Plus. Support is a separate line item. Support is a different cost, but whatever your support is now, that's what you're going to pay forever. If your support's $100 today, six years from now it's $100. It doesn't fluctuate unless you upgrade it, or change it, etc.
Our licensing is renewed annually.
We used a reseller for the purchase.