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2021-02-10T06:21:00Z

What is your experience regarding pricing and costs for Quest KACE Systems Management?

12

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

ITCS user
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1212 Answers

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User

If your team is small like ours, I highly recommend working with an install vendor. For us, it wasn't as much a technically challenging thing to implement as much as what the vendor showed us during setup and installation that was just so helpful. With their help, we were able to hit the ground running and had much less of a learning curve.

2021-11-05T16:13:00Z
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Top 20Real User

Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable.

2021-10-19T00:24:00Z
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Real User

In terms of pricing and licensing, my advice is that you need to assess what you need and then look at what they offer. It's easy to get caught up in the things that you want, but don't really need. You really want to assess what's best for your environment and to plan it very well. Ideally, if there is a project manager available then they should help with the planning because you want your end goal to be in line with what you are trying to do. A reseller will try to sell you everything under the sun, so it's important that you plan well and know what is required in your environment.

2021-09-22T20:18:00Z
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Top 20Real User

The pricing and licensing are absolutely fair. As far as I know there are no other costs that come with using it. It's just the licenses for the KACE based on the number of computers. Our VMware servers already existed, so there were no other costs for us.

2021-06-01T10:51:00Z
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Top 20Real User

We pay annually for technical support.

2021-05-26T02:09:00Z
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Top 20Real User

Based on other solutions that we had implemented, its pricing seems to be quite competitive. It is not inexpensive, but it is also not more expensive than any other solution. They have the standard licensing fees and support fees.

2021-05-18T20:40:00Z
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Top 10Real User

We buy consulting fees from Software Factory, then we pay extra for it.

2021-05-02T11:29:00Z
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Top 20Real User

We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management. The technical support you get from KACE is sometimes priceless. Sometimes, you don't need very much support. However, if you need support, it is good for me to know that there are people who have very good knowledge about the system. I am willing to pay for that.

2021-04-21T11:11:00Z
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Top 5Real User

Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model.

2021-04-05T17:06:00Z
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Top 5LeaderboardReal User

Licensing is done on a per device basis, so it's dependent on how many agents you've got installed. When we looked at it, KACE was competitively priced versus other agent-based asset and inventory management solutions. Where we really get a lot of value is that the product licensing is only based on that. It means that if we implement another IT service, we can use it with no problem and it doesn't cost anything more to put that in there. We can just keep adding to it, so we're basically getting more use for no extra costs. An example is that we have other departments and other kinds of entities within our business, and they are utilizing the service desk functionality for things outside of plain IT support.

2021-02-17T23:48:00Z
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Top 10Real User

The pricing and licensing are good. It's worth it. It's a core software on our system. Every single person uses KACE. Even for asset management, we have KACE Endpoint Management on each one of our devices as well. People use the help desk and we use it to track and deploy things. It's integral. There are no costs in addition to their standard licensing fees.

2021-02-12T00:24:00Z
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Top 10Real User

We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems.

2021-02-10T06:21:00Z
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