We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
I’m not a business owner, so I can’t speak to the pricing. I’m not sure if it’s expensive or not because I haven’t taken the time to compare pricing. However, it’s my understanding that it is a bit pricer than other options on the market.
Compared to CA, ServiceNow is more expensive. When you pay for your licensing, you must also pay for an SLA.