We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
There is a free tier and a paid support tier. If you do not need support, then the solution is free to use. If you need support then there is an option for that as well.
I have to pay for a license in order to get support.
I haven't kept up on licensing costs, I haven't been selling or supporting products on a day to day basis.
When we first implemented this product, we had licenses for support. Although because of the stability of the systems, we did not use it much so we scaled down on support.
Which is better and why?