2019-01-31T21:27:00Z

What is your experience regarding pricing and costs for TeamViewer?

Julia Miller - PeerSpot reviewer
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  • 24
PeerSpot user
46

46 Answers

CY
Real User
Top 20
2023-06-09T11:30:00Z
Jun 9, 2023

I used the free version of TeamViewer.

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Stephen Achi - PeerSpot reviewer
Real User
Top 20
2022-09-01T14:01:46Z
Sep 1, 2022

We use a paid version. The free version has some limitations and you're not able to make voice calls.

Mohammad Yasin - PeerSpot reviewer
Real User
Top 5
2022-08-29T14:33:58Z
Aug 29, 2022

There is no license needed to use TeamViewer.

Darshan Makhecha - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-08-10T16:23:00Z
Aug 10, 2022

I used the free version of the product. I did not need to pay any licensing fee.

EV
Real User
Top 10
2022-08-10T04:16:59Z
Aug 10, 2022

I don't handle the licensing. I can't speak to the costs. However, my understanding is that it is reasonably priced.

Mahmoud Mawad - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-08-08T16:55:41Z
Aug 8, 2022

We are using the standard free version of TeamViewer.

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MK
Real User
Top 5
2022-08-08T09:27:00Z
Aug 8, 2022

I don't have any visibility of the cost of the solution. It's not an aspect I deal with directly.

Alexandru Volosencu - PeerSpot reviewer
Real User
2022-08-05T16:22:15Z
Aug 5, 2022

I used the free version of TeamViewer.

Kotayba Bouzian - PeerSpot reviewer
Real User
Top 20
2022-08-02T11:20:09Z
Aug 2, 2022

I do not handle the licensing aspect of the solution. My understanding is the pricing is reasonable. Everything is included in the price. There are no add-ons.

Anoop-Kumar - PeerSpot reviewer
Real User
2022-07-18T17:03:35Z
Jul 18, 2022

The licensing on offer is reasonable.

Stavros Tsakmakas - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-07-18T07:46:54Z
Jul 18, 2022

The solution may be free to use. However, I’m not 100% sure on this.

US
Real User
Top 5Leaderboard
2022-07-15T11:35:48Z
Jul 15, 2022

We have a permanent license and the price is reasonable.

Pol-Balaguer - PeerSpot reviewer
Real User
Top 5
2022-07-11T13:38:44Z
Jul 11, 2022

I don’t have any visibility in terms of licensing costs.

Gourav Suri - PeerSpot reviewer
Real User
Top 5
2022-06-23T08:53:14Z
Jun 23, 2022

I don't have any insight into how much the solution costs.

Sanjay Patankar - PeerSpot reviewer
Real User
Top 5
2022-06-17T09:51:47Z
Jun 17, 2022

I can't speak to the exact cost of the product. I'm not sure how the licensing process works.

YJ
Real User
Top 20
2022-06-08T07:14:00Z
Jun 8, 2022

After trying free version, you can buy proper license.

MohammedThousif Ansari - PeerSpot reviewer
Real User
Top 5
2022-06-03T08:55:13Z
Jun 3, 2022

Using this solution does not require any license plan. It's just a soft application which we are going to install on our systems.

KK
Real User
2022-05-17T07:10:00Z
May 17, 2022

I am using the free version of TeamViewer. There is a subscription fee to use the premium features.

Benny Sumitro - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-05-16T22:02:50Z
May 16, 2022

We use the free version of TeamViewer.

VamsiKrishna2 - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-05-16T17:11:57Z
May 16, 2022

I am using the free version only. I've never had to buy their license.

SL
Real User
Top 5
2022-04-11T20:44:19Z
Apr 11, 2022

I am using the free version of TeamViewer

Chinthaka Kannangara - PeerSpot reviewer
Real User
2022-04-07T18:42:41Z
Apr 7, 2022

I don't use the commercial version. The version I use is free.

MM
Real User
Top 5
2022-03-29T19:18:37Z
Mar 29, 2022

We are using the free version of TeamViewer.

WK
Real User
2022-02-14T12:01:15Z
Feb 14, 2022

We are not using the solution for commercial use therefore it is free to use.

DO
Real User
2022-02-02T22:17:35Z
Feb 2, 2022

There is a free version that has limitations, such as the time of the session with be terminated after a set timeframe. If you buy the license, it's a very good tool for monitoring and for remote access. There are a number of functions you can do with it. When you have virtual teams and they are across remote areas, it provides a means of collaboration. That's why it is very good. There are many other options available, such as PCAnywhere. Many of the larger and multinational companies deploy these types of solutions. The price of the license could be less expensive.

SM
Real User
2021-12-01T13:27:00Z
Dec 1, 2021

I think the price is reasonable. When a company develops software, they are creating a product. The purpose is to help people and also to make money. With this in mind, TeamViewer has a good price because you can still use it well without running into any issues. You can get a trial version but you cannot use it for free forever. If you are using the free version, you will have some limitations.

AN
Real User
2022-03-04T07:56:18Z
Mar 4, 2022

The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper. We have licenses for three technicians, and all clients in the company were supported. We have three licenses for the IT technician and we support 100 PCs connection when it's needed.

AS
MSP
2022-01-27T09:20:56Z
Jan 27, 2022

We are using the free version. We do not pay any licensing fees.

NT
Real User
2022-01-04T21:35:01Z
Jan 4, 2022

TeamViewer is expensive, and you get a limited number of connections for your money. We've now switched to AnyDesk, which is free, because the price of TeamViewer was too high.

YA
Real User
2021-12-23T11:48:00Z
Dec 23, 2021

The version of the solution we are using is free.

GS
Real User
Top 5
2021-11-25T20:23:07Z
Nov 25, 2021

TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users.

GS
Real User
2021-08-27T16:33:34Z
Aug 27, 2021

It would be nice if it is cheaper.

HB
Real User
2021-06-14T16:42:39Z
Jun 14, 2021

There is a free and paid version of this solution. I am currently using the free version.

DP
Real User
2021-02-17T12:23:55Z
Feb 17, 2021

There is a subscription option for licensing the product. The price could always be a bit less.

CB
Real User
2020-01-09T06:16:00Z
Jan 9, 2020

TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment. TeamViewer has multiple licensing options. The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users.

FF
Real User
2019-12-25T08:21:00Z
Dec 25, 2019

We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users). The cost is in the thousands of dollars per year.

SD
Real User
2019-12-23T07:05:00Z
Dec 23, 2019

We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license.

TA
Real User
2019-12-19T06:32:00Z
Dec 19, 2019

We have the corporate license. It's extremely cheap. For what we utilize it for it's not a super-expensive license. It was about the same or a little bit cheaper than LogMeIn but it's more stable and a better program for what we need in our company.

TB
Real User
2019-12-05T11:14:00Z
Dec 5, 2019

It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it. Not a whole lot of people in our company use it, but the five or six of us who do use it get a lot out of it. It's costing us about $700 a year, per license. For the company it was $2,000, and that was on a deal. I think it would have been $2,200 or $2,300. I also got it for a friend who was working remotely. At the end of his year's subscription to TeamViewer, he wasn't using it much anymore. He was using something else. He called them to tell them that he did not want to continue with it for another year, but they said, "No, you didn't give us the 30-day buffer at the end of the year which is required to cancel for the coming year, so there's no way you can cancel now." They wouldn't let him out of the contract. He didn't read the fine print. We then read the fine print it did say that you have to give that number of days' prior notice before you cancel at the end of the year. If you don't give them that prior notice, you're stuck. I didn't like that. I've looked at other companies that provide the same type of thing and their pricing is about the same.

KY
Real User
2019-12-03T10:44:00Z
Dec 3, 2019

The price is reasonable. However, it doesn't seem that anybody in my company wants to spend.

RM
Real User
2019-10-30T06:14:00Z
Oct 30, 2019

Every now and then, I hear people complain, "Oh, it's pretty expensive," because it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer...

JM
Real User
2019-08-28T05:39:00Z
Aug 28, 2019

TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it. We tell people not to license TeamViewer internally, but they can download it. The product is not quite organized for distribution.

DW
Real User
2019-06-24T12:13:00Z
Jun 24, 2019

The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money. A rough estimate of our user cost is $500 per user annually. It is very cheap. About a year ago today, an add-on channel was $232 dollars, but that was pro-rated because it was at the end of the month. The only issue that I ever did have with it, and this was quite awhile back, was we were trying to get one of our licenses applied to a user. Because it was a user who had a license and we had previously removed it, then we wanted to give it back to them, and for some reason TeamViewer kept saying that the user already existed. We were like, "Well, no, that person left, and now, they are back again. " However, we threw them an email, and they fixed it. They said, “Try it now,” and it worked.

JD
Real User
2019-04-23T08:23:00Z
Apr 23, 2019

TeamViewer pricing is reasonable. It's licensed by simultaneous controlling tech, rather than by the device. I like that because previously it was always a struggle to keep the device list maintained. If we got rid of a device and we didn't remove LogMeIn properly, the device would remain in our LogMeIn Central account and use a license. That's not a problem with TeamViewer's licensing, plus you can have as many techs as you want, but it monitors their simultaneous remote control usage with Hosts. It can be a little tricky in the sense that you have to plan for the maximum simultaneous usage during busy times, and initially I didn't purchase enough licenses, but when we started hitting the limit, TeamViewer detected that and sent emails notifying us, then our sales rep very quickly added another license (allowing us to pay later via purchase order) to get us back in business. In our environment, TeamViewer turns out to be less expensive than LogMeIn, at least so far. We’re currently saving about 30 percent on licensing costs, and we don’t have to worry about maintaining/pruning the list of machines in the LogMeIn. TeamViewer's automatic emails telling us that we've hit the simultaneous limit includes stats on how many times it has happened recently, which helps in deciding whether to purchase an additional license. This type of licensing does have a downside: with LogMeIn, my staff were accused to controlling a client or a server and staying connected as needed, sometimes for hours if they were doing maintenance on a server or assisting a user with an intermittent issue. But with TeamViewer, that chews up a simultaneous-use license and drives additional licensing costs, so we all have to remember to disconnect from Hosts.

LP
Real User
2019-03-25T06:49:00Z
Mar 25, 2019

The pricing and licensing are sort of high. Having been an early adopter of the subscription model, and primarily because version 11 was the last licensed version that I owned, when I was looking at 12, I was also looking at upgrading to corporate. I called TeamViewer sales and talked with them. At that point, subscription was a relatively new option. It was not even mentioned on the website at that time. However, it was pretty easy for me to look at my historical TeamViewer purchases in my accounting software and see that I was buying a new TeamViewer license every time a new version came out. So, switching to a subscription model wasn't going to be anything different than what I was already doing, so renewing the subscription every year was not any different than buying the upgraded version every year. There was good incentive to move from the middle tier to the corporate tier.

TS
Real User
2019-01-31T21:27:00Z
Jan 31, 2019

TeamViewer is affordable and also features a limited free version to test it out.

TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical...
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