We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
The price point needs improvement, certainly for smaller SMBs. The cost of it is still quite painful. I think all vendors should do a product which is capped either by terabytes, IOPs, or VM instances. It should be an SMB solution that's going to make hyper-converged solutions easier for SMBs to get hold of. It's fine for those big guys that have billions of dollars of budget, but not for customers who have barely a 100,000 dollars or pounds in budget.
We pay yearly for support. The cost was justified by now because it stays up and I don't have to constantly open tickets. I probably rebooted the system once or twice. We haven't replaced any discs in the storage, we haven't had to do any disc replacements, so it just runs. You pay a little more but you cut down on the maintenance.
Most of the licensing cost is built into the solution since it's an appliance. You don't have to worry about additional licensing or support add-ons.
Compare the VxRail product to Nutanix. Nutanix has more features, but its pricing is higher.
Compare it to what you spent on your last solution. Look at other costs: Power, IT staff, time to manage the system, cost of expansion for the future versus current (all costs: human/power/kit).
Be mindful of your storage needs now and for the future.