Tech lead Automation at a retailer with 10,001+ employees
Real User
Top 10
2024-01-22T13:41:00Z
Jan 22, 2024
Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are very open to discussion.
Senior Vice President at a financial services firm with 10,001+ employees
Real User
Top 10
2023-09-13T20:00:00Z
Sep 13, 2023
I recommend partnering with WorkFusion and investing in their professional services for the initial deployment. This will help get it up and running as quickly as possible, which is important because we will still be paying the annual license fee during deployment. Investing in professional services can help offset some of the costs of the ongoing license fee. In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs.
The pricing is good. It can be adopted by small and mid-size organizations. It's not too high or low. It's quite flexible when compared to similar RPA tools in the market. There is no additional cost, but if your requirements change, that obviously impacts the financial part.
Sr. Manager at a financial services firm with 5,001-10,000 employees
Real User
2022-04-04T11:12:00Z
Apr 4, 2022
The pricing is high. They should have a better pricing structure. It was not easy for me to try out WorkFusion initially. For example, if I am working on SAP, the licensing may be very expensive. Though, it is fine to use it at scale and pay for the license. We have an enterprise license now, so we are not worried anymore. We are fine with it. As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive.
Senior Vice President, KYC Director at a financial services firm with 1,001-5,000 employees
Real User
2022-02-25T23:22:00Z
Feb 25, 2022
The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm.
Senior Product Manager at a financial services firm with 51-200 employees
Real User
2022-02-02T12:33:00Z
Feb 2, 2022
The price for WorkFusion is quite fair. It isn't the cheapest solution in the market, but it's very close. We had a bad experience when we chose a cheaper provider for a different POC who failed to meet our expectations. That could also be our fault. Other providers will charge you more for the same amount of work.
My client is using RPA Express, which is available for them to use free of charge. Their parent company is in another country, so they're not paying for anything locally. The Studio comes standard and is available at no charge but the Control Tower requires a license. The orchestration platform, where you manage your bots and users, is also available with a separate license. As a developer, you cannot download the developer studio for free unless you are working for your clients.
Head of Intelligent Automation - Africa Regions at a financial services firm with 10,001+ employees
Real User
2020-08-02T08:16:47Z
Aug 2, 2020
WorkFusion is cheaper than quite a few of the potential solutions, but we have also heard some complaints that it is a more expensive solution than others. It is certainly not the cheapest solution. I think Help Automate came in as quite a bit less expensive. Obviously, we have to have an enterprise solution with a company of our size and there is an opportunity to negotiate to potentially work out a volume discount. That would make the cost less significant in the choice of what we continue to use. As far as I know, all other services are included in the license as a single point of pay without any additional fees.
Analyst, Intelligent Automation at a financial services firm with 10,001+ employees
Real User
2020-06-22T06:10:00Z
Jun 22, 2020
These is primary drivers that will determine the selection of a solution as there are currently huge pressures on overheads given the decrease in revenue following Covid-19.
This is an expensive solution. They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going. That's three or four times expensive. They do have a "free" version, but it's not good. They should have an intermediate version that's int he ballpark of $100,000. Mid-tier pricing is needed.
The licensing and pricing isn't ideal for clients. Sometimes they don't want to invest the money. The solution should consider improving the licensing model.
WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer...
Everything should be cheaper. However, it's fairly priced. They have a pricing scale. We've been with them for a while, so we've already hit the roof. We've been with them so long that they are very open to discussion.
The pricing is fair because WorkFusion's out-of-the-box solution is appealing.
I recommend partnering with WorkFusion and investing in their professional services for the initial deployment. This will help get it up and running as quickly as possible, which is important because we will still be paying the annual license fee during deployment. Investing in professional services can help offset some of the costs of the ongoing license fee. In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs.
The pricing is good. It can be adopted by small and mid-size organizations. It's not too high or low. It's quite flexible when compared to similar RPA tools in the market. There is no additional cost, but if your requirements change, that obviously impacts the financial part.
The pricing is high. They should have a better pricing structure. It was not easy for me to try out WorkFusion initially. For example, if I am working on SAP, the licensing may be very expensive. Though, it is fine to use it at scale and pay for the license. We have an enterprise license now, so we are not worried anymore. We are fine with it. As a first-time customer who wants to engage with WorkFusion, not working for my company, then I would want to do a PoC. The cost is prohibitive because they will ask me to get infrastructure with six or seven servers. Then, you must buy a WorkFusion license to do a PoC, which is expensive. I would then have to set up a team to build the PoC and see the benefits. That is very prohibitive.
The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm.
The price for WorkFusion is quite fair. It isn't the cheapest solution in the market, but it's very close. We had a bad experience when we chose a cheaper provider for a different POC who failed to meet our expectations. That could also be our fault. Other providers will charge you more for the same amount of work.
My client is using RPA Express, which is available for them to use free of charge. Their parent company is in another country, so they're not paying for anything locally. The Studio comes standard and is available at no charge but the Control Tower requires a license. The orchestration platform, where you manage your bots and users, is also available with a separate license. As a developer, you cannot download the developer studio for free unless you are working for your clients.
WorkFusion's price could stand to be a little lower.
We are on an annual contract to use the solution.
I can't speak to pricing. It's a contract signed by upper management.
WorkFusion is cheaper than quite a few of the potential solutions, but we have also heard some complaints that it is a more expensive solution than others. It is certainly not the cheapest solution. I think Help Automate came in as quite a bit less expensive. Obviously, we have to have an enterprise solution with a company of our size and there is an opportunity to negotiate to potentially work out a volume discount. That would make the cost less significant in the choice of what we continue to use. As far as I know, all other services are included in the license as a single point of pay without any additional fees.
These is primary drivers that will determine the selection of a solution as there are currently huge pressures on overheads given the decrease in revenue following Covid-19.
This is an expensive solution. They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going. That's three or four times expensive. They do have a "free" version, but it's not good. They should have an intermediate version that's int he ballpark of $100,000. Mid-tier pricing is needed.
We have a user based license, so there are different charges for each user.
Pricing models are available online. Some vendors provide a free entry level solution to get you started.
The licensing and pricing isn't ideal for clients. Sometimes they don't want to invest the money. The solution should consider improving the licensing model.