How do you or your organization use this solution?
Please share with us so that your peers can learn from your experiences.
As the name suggests, it is a process performance monitoring tool. It is used for discovering or finding the gap between what has been designed and what has been implemented. This is one of the checks that you can do with the help of BPM, and then you can re-engineer your process in a very correct manner.
Our customers have generators on their facilities, and we manage those generators to provide services to the grid and reduce their costs. It involves peak shaving and that sort of stuff. We use ARIS BPM to essentially automate the communication to the grid and the generator and then update all of the account information regarding those transactions.
We are a solution provider and ARIS BPM is one of the products that we implement for our clients.
The process modeling capabilities are what we use this for primarily.
One of the main demands that we have at the moment from our customers is not only to map and share their diagrams but also to govern them and automate them. Our major customers come from the banking sector and we also have 2/3 of the telcos and some insurance companies of our country on board. We are a partner with ARIS and I'm the senior manager.
We primarily use this solution for process design, improvements, and publishing.
We are now using ARIS BPM long-term. We are using it as the default tool for our team analytics. For meetings, we use ARIS BPM. For some of the meetings, we use EPC, but we're planning to move to ARIS BPM. We also use ARIS BPM as the solution architect with those models. We are currently reviewing the accuracy of ARIS BPM in moving data to the enterprise for analytics.
I used to work for the company who set this solution up for customers. However, I am now an end-user, and perform the role of system architect.
Our primary use case is for process modeling.
The reporting by ARIS is clearly helps us see which resources are doing enough.
It is used primarily as a process documentation and repository platform. It's also used to organise desktop procedures.
All macro processes and processes in the area of continuous improvement were modeled in the company. These were done with the primary purpose of documentation and having a centralized place for processes.
ARIS BPM is an excellent platform to define, design, and analyse business processes. We have used ARIS to establish business process frameworks in organizations based on various frameworks like CMMI, EFQM, Malcolm, etc. Also, ARIS BPM is used to analyse, simulate, and optimize business processes.
The primary use for the solution is as an enterprise architect tool, but in the start it was about processing; modeling all kind of business processes. And that was before I even mention BPMN. Today, we have switched to using BPMN to do all the different kinds of business process modeling. This product is supporting it very well.
What do you like most about ARIS BPA?
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