How do you or your organization use this solution?
Please share with us so that your peers can learn from your experiences.
I used to work for CA Technologies. After that, I worked for CA Partners. So I have some experience implementing these solutions. As an architect, I have designed solutions. We work with projects. We have integrated the solution where we open tickets into them, and change management. We open tickets, we track all the tickets, we re-work all the details, then we turn it into an idea in PPM. Then we convert it into a project and manage portfolios. We work with all Service Management administrations and then we have to work with the project solution. We work with IT service desks. We have worked with financial services, as well. We have here in Mexico some construction enterprises working with the solution. We have an integrated Service Management with third party solutions, with discovery solutions, with asset management solutions from other brands of their solution, and monitoring solutions, and with in-house solutions. We also integrate this Service Management with SAP financial solutions.
I am a consultant and I recommend and implement specific solutions for my clients. I am currently working on behalf of a company that implements this product for its customers. Clarity PPM is a product that I have worked with personally. It is primarily used for project management, project portfolio management, and for reporting services.
We primarily use the solution for time management, product management, resource management, and financial management. We use it for any type of governance that's needed for a project.
Our primary use case is mostly for financial purposes. We have a finance team and it's used for time keeping as well. Those are the two major things that we use it for, financial budgeting and for time keeping. I am the tech support of our team so I'm responsible for keeping the servers working, upgrading the system and getting certain integrations and the like. I'm a software engineer.
We are using it mainly for project management, but also for topics like resource management and portfolio management.
Working on the technical side of this CA tool for last 9 years with different different companies and clients.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.