We are a 100% services company. We don't give any software. Our clients are MSPs who are using Continuum, ConnectWise, LabTech, or Kaseya and want to monitor and manage these servers and desktops and take care of assets for their own customers. For example, you're going to be an MSP and you purchased Continuum for your customers, but you don't have the resources or the skills to make the most out of it. We use our experience and knowledge of Continuum and help you set up things and manage your customers. We run everything behind the scene. We are the people who work on the Continuum tickets and help them.
Continuum Command is a Remote Monitoring and Management (RMM) solution and the basic use cases are remote connecting, patching, and some automation. It also has additional modules security and backup that can be added. An example of automation is that I have some machines that need to be logged off every night, so I can push logoff automation for those. I can also push out a reboot action, as another example. I can do more complicated commands. You can set schedules up and it automates whatever tasks you want. We have clients that we manage using this RMM.
What is remote monitoring and management (RMM)? RMM is the process in which system administrators or managed service providers (MSPs) use software to remotely monitor and maintain an organization’s IT architecture.
We use Continuum Command as an RMM and patch management solution for our own customers.
We are a 100% services company. We don't give any software. Our clients are MSPs who are using Continuum, ConnectWise, LabTech, or Kaseya and want to monitor and manage these servers and desktops and take care of assets for their own customers. For example, you're going to be an MSP and you purchased Continuum for your customers, but you don't have the resources or the skills to make the most out of it. We use our experience and knowledge of Continuum and help you set up things and manage your customers. We run everything behind the scene. We are the people who work on the Continuum tickets and help them.
Continuum Command is a Remote Monitoring and Management (RMM) solution and the basic use cases are remote connecting, patching, and some automation. It also has additional modules security and backup that can be added. An example of automation is that I have some machines that need to be logged off every night, so I can push logoff automation for those. I can also push out a reboot action, as another example. I can do more complicated commands. You can set schedules up and it automates whatever tasks you want. We have clients that we manage using this RMM.