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enterprise business process management.
We have procured several licenses to perform any process transformation engagements that aid in the normal business processes. The most typical use cases are the automation of the uplink and process documentation is one of the activities. The focus is more on process architecture and internal architecture. Those are the areas and engagements that are preferred. We provide our licenses to our clients to document their processes and create certain analyses. It is done in their environment and then we transfer the workspace into their environment.
The primary use case is process discovery and modeling prior to process deployment using the IBM Business Process Manager (BPMS) solution. It includes the capture and management of process governance roles against processes such as process owners. This was in a publicly funded emergency services organisation.
We primarily use the solution for business process modeling.
We primarily use the solution for process discovery, from end to end.
We are resellers. Our use case varies from client to client, but the most common are for initial demonstration, cut mapping, and workshops with the clients. We are always looking for opportunities to expand. We work with clients, but we also look at our processes internally and where we could streamline some of those. We are using the following tools from the IBM DBA portfolio: Blueworks Live, BPM, ODM, and RPA. We have implemented the IBM Automation Platform for Digital Business with our customers, but not internally.
This is the best process analysis tool on the market.
We are using Blueworks Live mostly for process innovation and transformation. With most of our clients, we are using to it to capture the process as is, analyze it, and spatially, the analysis phase helps us. We then come up with a model. The other great feature from the tool is since it is integrated with IBM BPM it helps me import the process, making sure the business is always connected. We have been using it mostly as an end-to-end enterprise transformation tool. We start with our discovery workshop and Blueworks Live plays a key role. We use this tool to discover processes, analyze those processes, and define them from a tool set perspective: Whether the process should got into BPM, ODM, cognitive, IAB, etc. This helps during the UAT phase because it becomes easier to clean the business process model in Blueworks Live, then fitting it on a process which is in IBM BPM or a rule which is in IBM ODM. With the current account, or engagement, we have been doing a large process transformation where we have Blueworks Live with IBM BMP, BPN, ODM, and Watson (for its cognitive features). There is also Robotic Process Automation from Automation Anywhere, IAB, and third-party integrations with SAP. The product is business-friendly. That's the key thing that resonates with most of our customers. By giving the demo of the tool in the first 15 to 20 minutes, businesses start to get a feel of how they can use the tool. It's intuitive, and it connects really well with business teams.