2018-09-30T07:08:00Z

What is your primary use case for IBM BPM?


How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

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99 Answers

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Consultant

We use this solution for the implementation of loan processes for banking and financial institutions.

2019-06-23T15:55:00Z
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Top 5LeaderboardReal User

Process automation.

2019-03-22T17:13:00Z
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Top 20Real User

I was a consumer of the IBM products and implement IBM BPM in Latin America. I stopped being an end user of IBM products in past year, but still implement products. Primary use case is more than 80 percent financial services, banks mainly, but also insurance: * Banks or organizations use it for credit cards or for opening accounts. * Insurance use it for checking insurance claims.

2018-10-28T09:33:00Z
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Real User

My primary use case is to take a lot of the business processes from the client portfolio and smoothly, seamlessly transfer it over into a solution for them to grow their business. The key ideas are to eliminate a lot of the proprietary footprint in development and try to seamlessly go with their business logic in a framework, which we have developed, and be able to mitigate a lot of the risk and to make the front-end interaction with the customer optimal. We use the solution as a workflow platform to manage processes. It really gets into understanding the business logic of the clients, seeing how closely that aligns with the frameworks that we've built out in the BPM portfolio, and keeping that locked into the solution. In some of our use cases, we have used it in conjunction with IBM Case Manager and other IBM automation products.

2018-10-09T05:21:00Z
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Consultant

Our customers use it as a workflow management platform for processes. We have a wide range of customers in terms of the types of processes. We've worked with a couple of the very large accounting firms on, for example, tax calculations for commercial clients. Think of it as TurboTax, but for commercial customers. We also have onboarding use cases - every BPM product out there just supports onboarding. We have several of those types of use cases as well.

2018-10-09T05:21:00Z
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Real User

It allows for model-driven development, easy to use drag and drop type configuration, integrations, reporting, etc.

2018-10-09T05:21:00Z
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Real User

The power to understand and automate processes.

2018-10-09T05:21:00Z
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Consultant

A good portion of our customers are in the financial services industry, so back office processing related to financial services.

2018-10-09T05:21:00Z
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Real User

We are using it to automate specific processes in cooperation with robotic process automation. We have some manual tasks that we want to automate and are using this to link different tasks under one process.

2018-09-30T07:08:00Z
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