2018-10-09T05:21:00Z

What is your primary use case for IBM Business Automation Workflow?


How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

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88 Answers

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Top 5Consultant

The primary use case is for defining business processes.

2020-05-06T07:44:00Z
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Top 10Real User

We primarily use the solution for business process management.

2020-02-17T07:42:25Z
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Real User

We have multiple clients. We provide them multiple solutions. So, based on the customer needs, we propose different solutions to them. These solutions include FileNet, Datacap, etc. We have contact centers, which we have also built for our client resolution. The contact centers interact with customers and understand their queries. We also create a case, so case management is also coming into the picture. There are different steps within the case activities where we try to resolve and close the case. Right now, our clients are using ODM for rule engines, BPM processors, and the case management part.

2019-06-19T06:23:00Z
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Real User

The primary use case is to underwrite workflow. We are using the IBM Automation Platform for Digital Business to do paperless movement of underwriting files. So far, it has been good. We haven't done as many things as they are talking about with AI at the IBM conference, and I'm excited to try some of those things out. We are using ODM, BPM, ECM, and BAW from the IBM portfolio.

2019-06-19T06:23:00Z
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Reseller

We are a consultancy, so we resell the tool. We also do projects with Business Automation Workflow. I am in sales, but this is what we do as a company. We use it for billing, logging our hours, and project management, which is our biggest use case and our core business. We have seen the tool help increase productivity in these areas.

2019-06-18T09:00:00Z
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Consultant

We use it for automating workflows for medium to large-scale processes.

2019-06-18T09:00:00Z
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Real User

As a business partner, we generally use this product to help our customers with their digital transformations. Most of the time we use IBM BPM or DPA to provide a solution and bring continuous process improvements to our customers. The majority of them are used by business users. It depends on what type of solutions we are building. Some are back-office applications. Some are real, end-user applications. It depends on each use case. Our clients are using it to automate some features. With Automation Anywhere being a partner, they're trying to automate the process overall. Some customers use us for overall digitalization, automating their processes. From there, they are trying to automate using the RPA features as well.

2019-06-18T09:00:00Z
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Real User

The use case is a wide range of things. We have implemented it from standard claims automation to getting your video from the studio to air, removing it from Netflix and things of that nature. Anytime there are business processes, business rules, and you need distinguishing workflows between users, that's where the DBA platform accelerates.

2018-10-09T05:21:00Z
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