2018-10-09T05:21:00Z

What is your primary use case for IBM Robotic Process Automation (RPA)?


How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

Guest
33 Answers

author avatar
Real User

We have a client with a line of bars in the service/hospitality industry who wanted to have a system which takes a reservation for restaurants. They wanted to use IBM Robotic Process Automation software for this on the back-end. E.g., if a user wants to make a reservation, they can select a restaurant make if a table is available and at what time. On the back-end, IBM Robotic Process Automation will log all that data and create the reservation for the client.

2019-06-18T10:29:00Z
author avatar
Real User

We use it for our customers who are looking to leverage automation or artificial intelligence. We mostly use the solution where there are a lot of people in backend operations, like BPOs. We try to leverage automation by moving work, shifting left.

2019-06-18T10:29:00Z
author avatar
Consultant

There are a lot of legacy applications which are not modernized in terms of exposing APIs or services. Those are the places we are using Robotic Automation a lot.

2018-10-09T05:21:00Z
Find out what your peers are saying about IBM, UiPath, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: October 2020.
442,283 professionals have used our research since 2012.