2018-10-04T17:27:00Z

What is your primary use case for NETSCOUT nGeniusONE?

Julia Miller - PeerSpot reviewer
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42 Answers

AS
Real User
Top 20
2023-10-23T13:15:30Z
Oct 23, 2023

The main use cases are primarily customer experience management for telecom operators. I've been working with telecom operators, mainly in the commercial enterprise sector for the telecom side. It's very valuable for a telecom operator for customer experience management to see the network end-to-end to the unit. KPIs reports for network enhancement, network optimization, and the end-user customer experience.

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MD
Real User
Top 5Leaderboard
2023-06-15T07:01:46Z
Jun 15, 2023

We use the solution for data center troubleshooting and performance analysis.

HT
Real User
Top 20
2023-05-12T12:15:00Z
May 12, 2023

We use the product to monitor infrastructure devices and troubleshoot application behavior if there is any issue.

AA
Real User
Top 5
2022-09-20T19:24:17Z
Sep 20, 2022

We use the solution when our customers have problems with their databases or communications. We use it to look at packages and packets and verify the behaviour of the NOC, the server, and the traffic, looking for a pattern that might identify the issue and what's happening now.

Soap Chen - PeerSpot reviewer
Reseller
Top 10
2022-08-24T10:19:31Z
Aug 24, 2022

The use case depends on the use case of the customer. For example, service providers will check the subscriber control plan or maybe the user input. However, banking customers might use it for their internet banking service.

MQ
Real User
2021-11-07T09:16:00Z
Nov 7, 2021

My primary use case of this solution is the monitoring of network devices, security devices, servers, and so on.

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JS
Reseller
2021-09-30T14:25:53Z
Sep 30, 2021

Most of the time, the use case is if, for example, the network is slow or an application is slow and you don't know why, and you need something to look for the root cause of the problem. With NETSCOUT, it's very easy to check where the problem is located. You can uncover if it is in the network or the application or the server.

JB
Real User
Top 20
2020-09-03T07:49:00Z
Sep 3, 2020

It's deployed at a customer in the banking environment and it monitors the perimeter edge in the data center. It's used for visibility inside the environment as well. The traffic is only being sent via TAP data currently. We don't have any NetFlow data to the system, as yet. We have the NETSCOUT TruView system in and that performs for TAP data and NetFlow to monitor the branches.

PD
Real User
2020-08-30T08:33:00Z
Aug 30, 2020

We have an extended operations team in India with engineers running the day-to-day tools to monitor around 150 sites across the globe. We have the MPLS and DIA for the bandwidth initiation. If there is a bandwidth alert, the engineers will look into it and take the necessary actions. It is mostly deployed on-prem. We have a few NETSCOUT applications (five percent) that we have moved off to the AWS Cloud. We were in the process of migrating one of our data centers to the cloud. We just started working on that.

LL
Real User
2020-08-05T06:59:00Z
Aug 5, 2020

We are a telco company and we are using nGeniusONE to do a survey of our core network. We created different services based on nodes and based on services like VoLTE and the like. Our use cases are mainly to provide KPIs and to detect anomalies in case of an issue in the network.

JL
Real User
2020-07-26T08:19:00Z
Jul 26, 2020

Presently, our use case is general network usage. Also, we employ the use of the ASI extender for specific unique protocols to our company. I use the NETSCOUT nGeniusONE product with the ATA plugin.

BU
Real User
2020-07-22T08:17:00Z
Jul 22, 2020

We have multiple use cases such as for remote locations, the monitoring of critical applications, and the WAN network. Apart from that, we use it for security alerts, to give us visibility into unknown traffic. I used to do integration with multiple different platforms to monitor critical storage sites for the business. Those are the key factors so that we can identify what traffic is passing across our remote sites.

DV
Vendor
2020-03-17T10:07:00Z
Mar 17, 2020

This solution has been implemented at banks and retailers to focus on network-based application performance management. Aligning the solution with a visibility layer (taps, aggregation taps, and packet brokers - Ixia and Cubro), NMs system (Sintrex) we were able to deliver information relating to various applications and their behaviour. Creating an environment where you triage a problem quickly and provide valuable information allows for improved MTTR. This allows for a cross-silo approach, enhanced visibility, which enhances IT to better service the business.

MV
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

Troubleshooting our LTE network - any situations that come up in our cellular network. We also use the solution for proactive monitoring of remote sites, as we use it to monitor all the towers in our cellular network, as well as our core applications. We're still in the beginning stages, learning how to use it.

GB
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The primary use case is network monitoring for telecoms.

DO
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

Troubleshooting is our primary use case for the solution.

EL
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

We use it for a lot of VoLTE monitoring and network monitoring in general. Most of our services are being monitored via NG1.

MC
Vendor
2019-04-21T06:49:00Z
Apr 21, 2019

We use it mainly for north-south, and soon to be, again, east-west: Troubleshooting, visibility into the VoLTE cloud that we've designed. Initially, it was very small, baby clouds, per se, but now as we redesign and go to scale, so that we have the visibility we need, we need better tools. We have the infrastructure, but we need to take the next step into the virtual lane. We use the solution for proactive monitoring of remote sites. We have 29 data centers where these clouds are built and we're moving out to edge and we will have even more.

GD
Vendor
2019-04-21T06:49:00Z
Apr 21, 2019

We used to use it for application debugging, in particular SMS and MMS, but lately, we've been turning towards using it for OpenStack and cloud-issue debugging.

PB
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

We use it for our network capacity performance, for the entire ICM backbone core. In addition, our company uses the solution for unified communication application performance. While it's not my team, there is another team responsible for capacity performance for video and they are using the same NETSCOUT toolset for wireless, wire line, and video.

JB
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The primary use case is network and application performance management.

AD
MSP
2019-04-21T06:49:00Z
Apr 21, 2019

The primary use case is to monitor our network.

RM
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The primary use case is troubleshooting.

TN
MSP
2019-04-21T06:49:00Z
Apr 21, 2019

Detecting network issues which aren't obvious, more than just node alarms.

DC
Vendor
2019-04-21T06:49:00Z
Apr 21, 2019

Network troubleshooting is our primary use case.

TD
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

Our primary use case for NETSCOUT nGeniusONE is to monitor what is coming in and out, then distinguish where we have problems in our network.

JC
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

We're using it for server health, data analytics, and network monitoring on a daily basis. We also use it for proactive monitoring of remote sites. We have around 180 sites, and we monitor their bandwidth and application usage. In terms of SaaS, that's something we're working on too, and hopefully we'll get it to where we want it to be.

DL
Vendor
2019-04-21T06:49:00Z
Apr 21, 2019

The primary use case is diagnosing real-time communications for all the Voice over IP on our network. We use this solution for unified communication application performance, specifically for performance monitoring, but especially for the troubleshooting.

JJ
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

We use NETSCOUT nGeniusOne to troubleshoot our network. At US Cellular, we have our voice over IP network and we try to figure out the impact to the customer.

AT
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

We're using the tool to monitor our LTE and 3G core networks, as well as our 5G connection.

JE
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The primary use case is network management. We have an older product. We are just now installing the newer product. The older product was primarily used for troubleshooting, which is all I can discuss.

CH
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

Visibility into the network is our primary use case. We're just starting to use the solution for unified communication application performance, but we're not there yet.

RL
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The primary use case is to have the ability to detect issues that a customer would eventually see. It's a more proactive approach for making the customers have a better satisfaction in terms of their usage and performance.

DG
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

We use it for when an app team or somebody comes to us and tells us that we have a problem with a server, that they're experiencing slowness, or latency, or the like. We like to take two IPs end-to-end. It will give us a server IP and the client IP, and we can plug that into nGeniusOne to hopefully give us some kind of error codes or a breakdown of what's going on from the packet level of the transaction. Hopefully, it gives us an idea of what's wrong.

RR
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

Over the years, it's been more for packet-capture troubleshooting. But in the last two or three years, we have been using it for application monitoring and expanded our usage because of voice over IP and the communications stuff. It has really expanded a lot, and we've creating dashboards and reports. Originally, it was just a reactive tool. If there was a problem, we'd go capture something and move on. But it has really expanded quite a bit in the last four or five years.

JC
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

The primary use case is for network monitoring, event management, packet tracing, and forensics.

RT
Real User
2019-04-21T06:49:00Z
Apr 21, 2019

We use this to investigate various network anomalies, application performance issues, and anything that somebody can't seem to solve in our environment.

MO
Real User
2018-12-19T10:49:00Z
Dec 19, 2018

One use case that we purchased it for is deep packet inspection at a 10-gig level. Prior to that, we only had deep packet inspection up to one gig. We are utilizing the tool right now for deep packet inspection, and for everyday dashboard monitoring to show our customers what their current traffic is, how their everyday business needs are consuming their traffic, and what kind of traffic is specifically on their network. Also, the nGeniusONE is providing TAPs for all of our core traffic and is sending it to our security team for them to sort through and look for security risks. That is actually probably the single biggest purpose we're using it for.

DN
Real User
2018-12-05T11:40:00Z
Dec 5, 2018

Our primary use for nGeniusONE is packet inspection.

JC
Real User
2018-10-29T15:46:00Z
Oct 29, 2018

Our primary use case is troubleshooting. We use it to go take a look at application flows, to understand, when we have an issue, if there's some sort of latency or if there's a communication problem or if we're getting some abnormal behavior. Our first troubleshooting step, anytime we have an issue, is source and destination IPs and run a capture. It's the first tool that always gets called in when we're trying to troubleshoot an issue.

AH
Real User
2018-10-08T17:34:00Z
Oct 8, 2018

This is our traffic analyzer replacement. We use it to provide some functionality for our operations to do live captures so they can manage instant management.

MA
Real User
2018-10-04T17:27:00Z
Oct 4, 2018

The main application that we use is NetFlow: all the NetFlow traffic, monitoring, bandwidth utilization, top-talkers, etc.

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