How do you or your organization use this solution?
Please share with us so that your peers can learn from your experiences.
We primarily use the solution as a CRM. The customer fills in all of their customer details and we compare against that.
I use SAP CRM as a freelancer and IT professional. This has given me the opportunity to know the software in-depth. I use SAP CRM to manage users and sales teams for the companies who hire me. I show various departments how to use real-time analytics and reporting to make decisions.