What is your primary use case for SAP CRM?


How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

ITCS user
22 Answers

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We primarily use the solution as a CRM. The customer fills in all of their customer details and we compare against that.

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LeaderboardReal User

I use SAP CRM as a freelancer and IT professional. This has given me the opportunity to know the software in-depth. I use SAP CRM to manage users and sales teams for the companies who hire me. I show various departments how to use real-time analytics and reporting to make decisions.