How do you or your organization use this solution?
Please share with us so that your peers can learn from your experiences.
The primary use case of this solution is for reporting and data analysis for the business areas.
I'm an IT manager and my use case is implementing MSAP 4800 in my company. It's an FMCG company and we have 2,000 callers and sales representatives and we implement all the models. The product is being used by about 80% of our employees. Our plan is to increase usage and we're about to change the management procedures to convince our employees to use it as a primary tool for all work production.
We are an automotive dealer for Toyota, Lexus, Kia, Ford and several other reputed brands.. We use this solution for providing MIS reports and information to the Service department .