How do you or your organization use this solution?
Please share with us so that your peers can learn from your experiences.
Spiceworks is for the IT guy that wants to monitor systems that he doesn't have a managed service partner behind him. And that's where Spiceworks has a really good place.
My primary use is for documentation and monitoring the vital services. My biggest need for using a network monitoring system was to track activity and find out what I've actually got out in the universe. When I came here, I had absolutely no documentation on this network whatsoever, and that's an 875 node network.
I primarily use this solution for the Spiceworks Inventory system, as well as for helpdesk-related stuff. I have used it to find information to fix various issues.
We're primarily using the solution so that we have all of the information about our IT assets, and network management. Spiceworks has good tools for that.
We primarily use the solution for asset management of our asset collection.
Can you share with other users what your preferred choice is for help desk software and why? Did you compare it to other solutions?
Let the community know what you think. Share your opinions now!