Please share with the community what you think needs improvement with Akamai Kona Site Defender.
What are its weaknesses? What would you like to see changed in a future version?
Support and the pricing need to improve. I would rate this area a six out of ten.
The product really isn't very user-friendly. They could improve it so that it's easier for their customers to navigate and use. From a management perspective, it's difficult. Managing these rules with the product isn't easy. It is not taking into account that this might be used by somebody who doesn't necessarily excel in IT. It should be more accessible to everyday users. For example, report generation should be much simpler to handle. It shouldn't be a complex task. The pricing could be reduced a bit. They should provide an image optimizer and have it included within the package due to the fact that ultimately all websites that have high content are looking for this.
I think there could be an improvement with the integration of more features for each security. Possibly inline IPS and more granularity for configuration. I'd like to see incremental or integrated security features or maybe even for our transit anti-malware. It goes hand in hand with things like DLP.
The interface is a little bit clunky and can be improved. It takes a while to get from here to there.
The WAF features definitely have a lot of room for improvement. A lot of the WAF is really basic. For some products or some of our solutions, we need to run a second layer of more advanced WAF. If it had better layer seven protection then we would not need a second WAF. We use Akamai because it's good at what it does. There are some other things that we would like it to be good at and it's not that good. Quality of protection is our primary concern. We need more advanced layer seven protection, SQL injection, applied scripting, and more confidence in the precision of the system. I think all of those things would be very useful for us.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.
We required a 24/7 automated vulnerability monitoring tool for securing our web applications. We are looking for options like Sitelock and Immuniweb.