There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it is difficult to increase them. So that is one part Kendra can improve on.
Quantitative Analyst at a financial services firm with 1,001-5,000 employees
Real User
2020-10-21T11:57:39Z
Oct 21, 2020
In terms of improvement, cost is high on the list because this is a very expensive product. The solution could also be improved if the time for indexing documents could be reduced and it could be made incremental in nature where you don't need to reindex every document whenever new documents get added to the repository. It would be helpful if the process could be simplified, it's a pain point from the user perspective.
There are some token limits. We cannot ask questions with more than 30 tokens. Access cannot be more than 200 tokens. And the token is also, like, one point. Then views are very hard limits, and it is difficult to increase them. So that is one part Kendra can improve on.
In terms of improvement, cost is high on the list because this is a very expensive product. The solution could also be improved if the time for indexing documents could be reduced and it could be made incremental in nature where you don't need to reindex every document whenever new documents get added to the repository. It would be helpful if the process could be simplified, it's a pain point from the user perspective.