Please share with the community what you think needs improvement with Arcserve UDP.
What are its weaknesses? What would you like to see changed in a future version?
Taking a snapshot level backup with this solution is very slow compared to other products. The speed of this needs to be improved. In the most recent version of premium plus the replication has been removed, and it should re-added to the solution. It is a big selling point. It would be nice to have more features included with the ransomware protection. The interface needs to be more user-friendly.
It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration. I would like to see an integrated solution from Arcseve to replicate it to the Azure environment of Arcserve itself, an environment set up by Arcserve ready to connect to the UDP software. It should be a plug and play to replicate the data to an Azure of Arcserve itself.
The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week.
Every time I change the disc, I have to do a full backup. But, we were serviced for this, and it appears to not be doing this anymore.
* We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. * This solution is very slow. If you select all of the servers, it runs for a long time. Even a full night is not enough to perform a backup. It needs to be faster. * We are using a Linux server and a Windows Server, and those servers should be supported, as well as SQL Database, mail databases, and file servers. * If anything happens to one server we should be able to switch to another server.