Please share with the community what you think needs improvement with Aruba Instant.
What are its weaknesses? What would you like to see changed in a future version?
The product could be improved by having the ability to support more access points in one cluster. I would also suggest that the multicast be more efficient. Improved managing of the multicast could be included in the next release. It's an issue that can sometimes be challenging.
The management interface in Aruba Instant Management is Aruba AirWave. In my opinion, it is not very user-friendly. This is not a criticism of the Aruba Products overall. In fact they work very well. I am referring specifically to Aruba Airwave — just that one component within the solution. If Aruba would do something with this to make this interface better, the product would be much improved. Other than that I have no idea what the product would need. I have everything that I need functionally, so I can not think of a missing feature.
The reach of the solution could be improved. It could be a bit stronger. I don't know if it would be possible, but it would be helpful if there was a social login for the layer. This would help smaller clients that I work with. There are also some features missing in the layer - like authentification and logon capabilities.
The meshing could use improvement but aside from that nothing else really needs improvement. It meshes well but the product's channels need to be understood better. It's not like Cisco. You set up your indoor stuff and there are channels you must exclude from the mesh.
The solution, as it is, is perfect for us right now. There isn't any aspect that needs to be simplified.
Nothing really to improve. The Instant is simple. But when I'm using the controller, then I'll use the advanced features. The Instant has a problem with the VPR 3 when I am working with the roaming. The problem is that the keys are incorrect and I must do a disconnect and reconnect, and then it's okay. But I don't know exactly where the problem is because VPR 2 is okay. I would like it if they could fix this. Again, I don't know if it's a problem with them or it's a problem with my device. Additionally, storage is difficult for me. Metal storage, swimming pools, and garden storage are difficult for me. Also, the shopping centers where I track people are difficult. But offices are easy, offices are no problem. Because we are using triangulation, there is a problem because you never know which access points are used and connected and which devices are connected on any access point. If there are a lot of different devices, and maybe old devices are present, there are problems.
The solution should be able to support more users on the access points. The solution should allow for more roaming capabilities. If you're roaming from one access point to another, the process should be quicker. The solution could use auto-channeling so that it could automatically pick up channel overlap.
Technical support needs improvement. We use the forum for technical support assistance, but it's not enough. If you're talking with a technician, they're in India. They cannot give you the service that you need. Sometimes have problems with some personal services and technical support is not helpful in this area. The solution needs to be more compatible with IoT and smart devices.
This solution would be improved if they supplied free software controllers.
The only issue that I have encountered was the captive portal through Facebook. I found that it wasn't working, so I created a couple of cases through the Aruba portal.