Please share with the community what you think needs improvement with Azure Backup.
What are its weaknesses? What would you like to see changed in a future version?
It doesn't have the option to have a backup from the database. It has a backup for the files, folders, and backup only the whole virtual machine. But if I need to do a backup from the Oracle database, from an Exchange server or from SharePoint, this ability isn't there. There is no application backup.
The compression ratio of the backup data should be improved. Compared to our on-premises solution, the compression of Azure Backup is not as good. For example, if I am backing up up 100 GB of data then it should be compressed by at least 70%. Instead, it is being compressed by 30% to 35%. Because of this, the utilization of resources in terms of cloud storage is increasing. Given that the cost of cloud-based storage is not cheap, this is an area that is in need of improvement. The interface should be more user-friendly. The Azure team in Microsoft technical support needs to improve. More guidelines and information about use-cases should be available for reference online.
The price of this solution should be lowered because it is the biggest complaint from my customers. Technical support is in need of improvement.
I would like for the backup of VMs to be improved. The first thing our customers require is for me to back up their VM. I would like to do the backup using the integration. But I don't think the customers I am managing are ready for this yet.
It would be helpful if it included the ability to perform Office 365 backups so that we didn't have to use additional software. In the next release, I would like to see the ability to back up to different cloud providers. For example, some customers would like to be able to synchronize with an Amazon data store. It is always best to follow the 3-2-1 Backup Rule.
We are using two different types of technology. Side to side and tier to side. Recently, we sent an email regarding this issue. Maybe they could improve the fees. The cost is a bit high. If we had 100 users, and we are using the backup on servers, it would be helpful if the user could know the level of synchronization that he has done. It can only be done by administrative forces. As an example, if I am the administrator and I have users getting data online, I can see what is happening. However, for the user, if they are experiencing some kind of failure with their data, they do not receive any notification and do not know. It will work, but it will need a lot of customization. We would like to see some kind of notification given to the user that a file was not synchronized properly or what may have happened. What we are doing now is through a third party system where they will notify us if a file is not synchronized properly inside of his computer.
The interface needs improvement and it doesn't offer as many features as other third-party backup solutions. The solution is still in its infancy; it's not a mature product yet.
The solution needs to be fully supported by VMware. It works, but when you go to VMware they say that Azure Backup is not recommended, or is not a very good solution. I would like to have an application-level backup, rather than interface-level only. Examples would be Exchange backup, SharePoint backup, and SQL backup. The support for Office365 backup is atrocious and is something that has to be improved.
Technical support for this solution is good but it can still be improved. The user interface is a little bit confusing and it could be better. It took some time to learn, although I was able to read about it and adapt. For a customer without backup experience, it will take longer to get used to. The same goes for customers without cloud backup experience because the options differ from what existed in their on-premises solution. The price of this solution is something they should focus on improving. The backend of this type of solution is complex, so stability and security can always be improved.