2019-06-11T11:10:00Z

What needs improvement with Barracuda Backup?

Julia Miller - PeerSpot reviewer
  • 0
  • 34
PeerSpot user
19

19 Answers

CJ
Reseller
Top 5Leaderboard
2023-12-26T16:31:00Z
Dec 26, 2023

The solution is pretty expensive but depending on your requirement, it could be worth it. This is the usual customer complaint.

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Jean MauriceProsper - PeerSpot reviewer
Real User
Top 10Leaderboard
2023-04-20T06:53:00Z
Apr 20, 2023

The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based.

Monica Kropp - PeerSpot reviewer
Real User
Top 10Leaderboard
2022-06-12T07:05:00Z
Jun 12, 2022

We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end.

Victor Correa - PeerSpot reviewer
MSP
Top 20
2022-04-11T14:20:00Z
Apr 11, 2022

Barracuda Backup would benefit greatly from adding Changed Block Tracking Support for Hyper-V. There are certain challenges with the size of the data being backed up as well with some restore processes (namely, Bare-Metal Restore) that would be greatly affected by the implementation of support o CBT for Hyper V Environments. The backup solution is fully integrated into Barracuda Cloud Control, I believe that adding orchestration capabilities to Restore/Disaster Recovery would take the product to a new level.

CK
Real User
2021-11-04T14:15:54Z
Nov 4, 2021

Its speed can be a bit improved, and of course, its pricing can go a lot cheaper.

TD
Real User
2021-10-01T18:48:00Z
Oct 1, 2021

Barracuda Backup could use some more integration.

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CJ
Reseller
Top 5Leaderboard
2021-08-06T10:23:12Z
Aug 6, 2021

It would be nice to have some reports generated on the usage of the system such as detailed backup statistics, but it is not essential.

NB
Real User
2021-05-07T01:22:25Z
May 7, 2021

The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud.

JK
Reseller
2021-01-13T20:49:50Z
Jan 13, 2021

I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much.

GS
Real User
2020-12-08T05:29:23Z
Dec 8, 2020

The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler. The pricing could be a bit better. The solution should have the ability to back up other devices, such as mobile phones or tablets.

JL
Reseller
Top 20
2020-11-30T23:41:19Z
Nov 30, 2020

Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue.

RT
Real User
2020-09-09T06:28:57Z
Sep 9, 2020

Scalability-wise, there is room for improvement. I would like to see better integration with third-party applications.

AV
Reseller
2020-03-03T08:47:00Z
Mar 3, 2020

I think we can leverage more on backing up or collecting some data for all of the features that Office 365 gives us. Currently, they are doing the backup of Teams. They could also add the backup for the planner. For the Barracuda Backup system, they could at least have a chance to provide the backup for laptops and computers to the cloud. I would like to see a way to increase space. That is one of two questions that we get from customers, "And what happened if I need to increase space?" I would rate Barracuda Backup at a nine on a scale of ten.

VK
Real User
2020-01-29T11:22:41Z
Jan 29, 2020

The price of this solution could be improved. In the next release of this solution, I would like to see cloud support and deduplication functionality. These features are not there and they should be.

Jean MauriceProsper - PeerSpot reviewer
Real User
Top 10Leaderboard
2019-09-26T04:12:00Z
Sep 26, 2019

Most of the Management must be done using the Cloud Control. Logging directly on the box does provide some management, but not as much as we want. It is a concern if ether we run in a disaster situation where we have no connectivity to the internet / cloud control. Our second issue was backing up Solaris / Sun systems. There was no support to backup such systems and solutions and we had to go for another solution for Sun /Solaris platforms. Compatibility with all major OS / Platforms is very important as most government organisation in our region uses solutions that runs on Solaris platforms.

VB
Real User
2019-09-12T09:06:00Z
Sep 12, 2019

It would be a big improvement if the Live Boot feature could work without the need for a secondary, standby server. I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines.

MM
Real User
2019-09-08T09:50:00Z
Sep 8, 2019

One part of the product that I think needs the most improvement is the recovery feature. It is not as fast as it should be. https://www.itcentralstation.com/product_reviews/barracuda-backup-review-65726-by-mohmmed-merajuddin/edit#There are features in other solutions that this product does not have or support. For example, with some other products you can enlarge the disk core, you can have a multithreaded disk to maximize processing, there is SIT (System Integrated Testing) support, and CIFS (Common Internet File System) support. In my case, I think it would be a better product if I could have CIFS support for sharing folder. It should already be there. The product as it is can make backups related to server and manages data versioning and unwanted files. But with CIFS support, it could share on EMC (Enhanced Memory Controller) or any other storage. This is an option, but an advantage in some cases. Disk management can be improved by giving us the opportunity to increase or enlarge the disk during the recovery. Adding that and CIFS support will improve the utility and speed of the product.

NT
Reseller
Top 5Leaderboard
2019-09-05T05:37:00Z
Sep 5, 2019

I would like to have a mix of backup between on-premises and the cloud. I would like to see the automatic backup of critical applications to the cloud.

RA
Reseller
2019-06-11T11:10:00Z
Jun 11, 2019

We look forward to their upcoming release of a hybrid on the cloud. Apart from that, there is nothing needed. Another thing is that some customers want to backup individual users. They do not want device based, not machine based, not IP, but a backup of personal folders on a Windows machine. Barracuda doesn't have this functionality. It does backup over machines and shared folders, but not user profiles. Backing up user profiles might be an extra feature that will be useful. Maybe technicians who work the field might have more suggestions.

Deduplication Software
What is deduplication in networking? Deduplication is the process of eliminating duplicate copies of data from a system. Data deduplication improves storage utilization and can be administered in both data backup and network data schemes. Often called single-instance storage or intelligent compression, data deduplication optimizes your data backup storage by ensuring that only one instance of data is copied and stored.
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