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What needs improvement with CA Unified Communications Monitor?


Please share with the community what you think needs improvement with CA Unified Communications Monitor.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
22 Answers

author avatar
Top 20LeaderboardReal User

All the features and functions of the solution can be improved, specifically the user experience. The user interface should have the flexibility to provide clients with a proper view of product insights and the monitoring tool involved.

author avatar
Top 5LeaderboardReal User

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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