What needs improvement with Casepoint?


Please share with the community what you think needs improvement with Casepoint.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
11 Answer

author avatar
Top 10Real User

The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders. It only happens once every three months, but it's a nuisance more so than anything else. The other applications we use, when the software is updated, we don't have to reset our passwords. That's the biggest pain point there. Usually, when they update Casepoint, there are usually some glitches that need to be ironed out. not always, but sometimes. My biggest pain point would be the password reset. Sometimes it freezes with can be aggravating.

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