Please share with the community what you think needs improvement with Cisco Enterprise Routers.
What are its weaknesses? What would you like to see changed in a future version?
The pricing of the solution needs improvement.
The configuration needs improvement. Most routers, like HP or Aruba, use a UI interface. Those solutions are similar and uniform. It's easier for us compared to Cisco because with Cisco you are not using normal commands. They need to enhance the UI to make it more usable.
The capacity of the equipment should be improved. Cisco sells expensive equipment, but it does not really have greater performance compared to the price paid for it. So, we're paying very high prices for medium — or low to medium — capacity equipment. One thing that I would like to see is a more user-friendly dashboard. Really it generally needs easier capabilities to do basic management of the product and the system for users who are not Cisco employees or representatives. Though it is not directly the product, their technical support services can be improved. We have not had many problems with the product, but we pay for support and they have not really solved the issues we submitted to our satisfaction. It is the same with Cisco iOS. We know that when we install the next version, we have come to expect that something will break. Testing upgrades should be improved as well.
It would be great if there was a graphical user interface or something to interface with the router. If I only have one LAN port in which I want to connect more than one device, I have to buy an add-on card so that I can have two LAN ports. The smaller devices and low-end routers have about four LAN ports. This solution is a high-end device but has only one. It would be preferable if they offered more LAN ports. I don't know whether the solution can be cloud-managed. When I am away from work, it would be great if I could still have access and manage things, check the configuration, etc. Right now, I don't have a way of monitoring things if I am not at my desk. I need a feature introduced where I can be able to tell if my provider is giving me constant capacity. The solution should be able to alert me to when the capacity fluctuates so I can go back to my provider and tell ask them why they are giving me less capacity than I am paying for.
The scalability of this solution needs to be improved because the amount of data gets larger and larger as does the network. This should be a part of the site share equipment. In the next release, I would like to see cloud management and cloud security. Also, for our customers, if they could have all of their tools in one place for monitoring and configuring their equipment, and it should be very secure.
We would like to see the security improved.
Currently, we use the 4000 series of the solution, however, there were issues with the 1900 series. The solution needs to offer some security features in a future release.
The pricing could be improved.
The support for SD-WAN technology is not mature yet. I would like to see the setup time reduced.
The cost of this solution is a little bit high compared to others. Some of our customers have asked that this solution have a 10G connection.
High-availability management needs to be improved. When one switch fails, it will ask you to come back and use a different one. If they can negate or reduce the modem delay, that would be great. When we are performing maintenance, it takes too long to reboot the device.
In terms of room for improvement, I think that there is a need for additional administration. We have seen other products, such as the Cisco Email Security Appliance and the Cisco Web Security Appliance, now have a web-based interface. We would like to see this in the routers, as well. It would make our administration easier. Considering the increase in data that is being processed across networks, I think that increasing the CPU size to boost processing power would be wise. People are now trying to do more analytics, so this would be helpful. I think that it would be better for analytics if the local storage, on the router itself, were increased. This would allow us to store more data for analysis as we are trying to secure our network.
Their support has room for improvement. The regional agents are not that great. The devices can be a bit of an energy hog. We would like to see a more durable power supply system because being in a third world country we have frequent power outages and it takes a bit of time for our generators and stuff to kick in which then leads to power surges and whatnot. Even with the proper power management system, it can also affect the devices themselves.
It comes with 3-1 default box and other parts. You have to buy additional lamp parts, which adds to the cost if they could, but affect the number of parts with the default configuring.
Recently, there seems to be a lot of people who are leaning towards Juniper CLI, which is easier to pick up.