2020-06-25T10:53:00Z

What needs improvement with Secure Email Threat Defense?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
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11 Answers

AC
Real User
2023-06-30T10:52:15Z
Jun 30, 2023

The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature.

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BF
Consultant
Top 20
2023-06-21T12:32:16Z
Jun 21, 2023

From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much.

HD
Real User
Top 20
2023-05-17T07:57:00Z
May 17, 2023

We encounter issues while searching for missing emails. They should improve this particular feature.

Karthik Venkataraman - PeerSpot reviewer
Real User
Top 5
2022-09-27T18:43:52Z
Sep 27, 2022

The solution is a bit expensive. It could be cheaper.

AJ
Real User
Top 20
2022-08-04T10:02:51Z
Aug 4, 2022

I haven't found any weak points just yet. The pricing could always be better.

Mukesh Tiwari - PeerSpot reviewer
Real User
Top 10
2022-03-24T15:03:29Z
Mar 24, 2022

Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution.

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DK
Reseller
2021-12-14T19:33:00Z
Dec 14, 2021

The distributors provide an annual billing option, but we do not have a monthly billing option. Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud. Monthly billing will be extremely beneficial. Maybe the end DLP can be a bit more granular in email security. DLP is already present, but it could be more in-depth.

MA
Real User
Top 20
2021-11-23T16:37:00Z
Nov 23, 2021

This solution could be improved by integration with Sandbox.

PM
Real User
2021-03-04T07:25:00Z
Mar 4, 2021

Currently, Cisco Cloud Mailbox meets all of our requirements. If I had to say something, maybe they could have a more regular update schedule or perhaps hire more support engineers to get service faster.

MG
Real User
2020-06-28T08:51:00Z
Jun 28, 2020

The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time.

MB
Real User
2020-06-25T10:53:00Z
Jun 25, 2020

If Cisco could continue to develop integrations, whether it's internal tooling, Threat Grid, or AMP reporting which could be accessible via a single web page, that would be helpful. This would essentially add additional context on messages as well as files or links being detected. Potentially adding additional context on why certain messages are tagged as spam or malware. In our case, malware hasn't been detected yet, but spam certainly has been. Knowing what engines or which components of the message make it identifiable as spam, that could be useful. Additional context and reporting accessibly via the main dashboard would be great. There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting.

Cisco's secure email threat defense is designed to provide comprehensive protection against email-based threats. With the increasing sophistication of cyber attacks, it is crucial for organizations to have a robust solution in place to safeguard their email communications. The product offers advanced threat detection capabilities, leveraging machine learning algorithms and real-time analysis to identify and block malicious emails. It scans incoming and outgoing emails for suspicious...
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