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2018-04-11T10:47:00Z

What needs improvement with Citrix ADC?

10

Please share with the community what you think needs improvement with Citrix ADC.

What are its weaknesses? What would you like to see changed in a future version?

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3434 Answers

author avatar
Top 5LeaderboardReal User

The solution could be more secure.

2021-11-12T17:54:42Z
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Top 5Real User

It would be ideal if there were more integration capabilities. That's something that could improve. Technical support could be improved. The solution could offer a higher level of security.

2021-09-29T19:44:34Z
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MSP

Its GUI should be improved. Its CLI is powerful, but GUI needs more features.

2021-08-26T16:45:26Z
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Real User

Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better.

2021-07-31T21:51:42Z
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Top 20Reseller

It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus.

2021-06-09T06:28:21Z
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Real User

We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that.

2020-12-03T21:50:57Z
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Top 5Real User

Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it. Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix. Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information.

2020-11-26T07:09:48Z
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Top 20Reseller

The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated.

2020-11-05T06:31:43Z
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Top 5Real User

The multi-tenancy isn't ideal. The solution should be able to scale more effectively than it does. Technical support could be improved upon. Recently, we tried to configure AAA authentification and we ran into some issues using the web-based GUI. When you are on the console it works, however, when you're on the web-based version when you log in with your AAA credentials, it's very very slow. That is something that we're beginning to see and something they need to address.

2020-10-20T04:19:20Z
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Top 5Real User

They can improve the scalability and the multi-tenancy feature. We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console.

2020-10-19T09:33:25Z
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Top 20Real User

The licensing model that Citrix employs need to be improved. There are specific features that we like but are not available at our licensing level. There are certain features that are very useful and Citrix makes you pay a bit more for them. I think that they should be included as default features. In the next release, I would like to have the ability to inspect the SSL payload. It should be included by default.

2020-09-21T06:33:16Z
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Top 20Real User

The security is okay, but the monitoring and reporting need improvement. The price can be reduced. Our customers have compared the pricing and have indicated that there is a big difference compared to others, so it should be more competitive.

2020-07-08T09:00:58Z
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Real User

ADC from Citrix has added functionalities from other products and the usability is very difficult for someone who is used to a simpler user interface, it's a little bit of a mess to use. In terms of the GUI's functionalities, it responds to our needs. I don't see a need for improvement for that.

2020-04-26T06:32:00Z
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Top 5LeaderboardMSP

The solution has too many bugs in the software and it's always difficult when you need to update. If you have bugs in one firmware and you fix them and then update, sometimes it doesn't work in the correct way. Even when there are new feature releases, the problems are not always solved. Instability is an issue. The product also offers a lot of features that are not necessary, you don't need them. Bug fixing is a problem in this solution and they should consider focusing on that in any future release.

2020-04-12T07:27:01Z
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Top 20Real User

The WAF component needs to be simplified so that it is easier to use. In the next release, I would like to see more firewall policy support.

2020-01-29T11:22:34Z
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Top 20Real User

I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises.

2020-01-29T11:22:00Z
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Top 5Real User

Bugs in the software have had an impact on us. Better quality control or quality assurance would be an improvement. Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good.

2020-01-22T12:44:00Z
author avatar
Top 20LeaderboardReal User

I think the documentation should be improved - there should be more documentation. In the next release, I would like to see more analytics, better dashboards, and some management monitoring tools.

2019-11-28T06:06:00Z
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Top 5LeaderboardReseller

We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process is complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement.

2019-10-28T06:33:00Z
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Real User

The solution is a bit more expensive than some of the available solutions in this region. One solution in particular that I noticed was cheaper was Kemp.

2019-10-27T06:20:00Z
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Real User

I would like to see multifactor authentication added to this solution to improve the security.

2019-10-24T04:52:00Z
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Top 20Real User

There are a lot of features. It has to keep up with the demands of the network for complete file management. Citrix should improve the documentation. It is not really clear how to set up many features to our advantage. When we setup Citrix NetScaler ADC, we have to figure it out by ourselves without a lot of documentation.

2019-04-03T08:39:00Z
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Consultant

They need to implement and integrate security solutions. Specifically, a web application firewall.

2019-04-02T07:02:00Z
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Reseller

From an SDX perspective, having the ability to spin up a VPX, the way we spin up our regular features, quickly and have a 60-day trial while we spin up VPXs will give us the opportunity to do more proof of concept work quickly without having to buy the license and download the VPX. A feature like this would be helpful. I would also like to have video tutorials so that when you click the help link, you have the option to go to the Citrix forum and get information and help from other people and other users. Something that points you out to a tutorial video link that is a general overview. I liked the fact that is NetScaler out-of-the-box is intuitive. You can catch on fairly quickly. Especially when you're doing an advanced alert. You cannot do a re-direct quickly without going through some documentation and if nobody's done it before, they don't know what you're talking about. That is when a help link would be useful that could direct you to the right tutorial video and then it could point you directly after that video to further direction and explanation. Straight to the meat of things. Something like a quick video tip tutorial would be great. Whereas if you're an F5 customer, you don't get something like this and you do have DevCentral that you can go to get information, but it requires you to read through many documents and comb through trying to configure something that is complex. They should deliver the information quickly to end users to make it even faster and more efficient to deliver our own applications and services to customers. Video files can be large, they don't necessarily have to be on the box itself, but even through a link that quickly goes to their website or YouTube, whatever platform, could work. I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement.

2019-04-02T07:02:00Z
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Real User

At the current time, the solution is not missing any features that I would like to have implemented.

2019-04-02T07:02:00Z
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Real User

The technical support has room for improvement.

2019-03-24T08:52:00Z
author avatar
Real User

Occasionally, our admin has to use the command line. If they could only use the Web GUI it would be better.

2018-08-09T07:05:00Z
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Real User

It is difficult to customize. It is more difficult to customize than F5, for example. They have custom iRules that you can write for customized situations. I would like to see more integration for single sign-on on the Citrix side. F5 has done a lot of work on single sign-on capabilities, and it seems that NetScaler might be lacking a bit compared to F5.

2018-08-02T11:48:00Z
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User

It should offer more flexible cost-effective licensing for small to medium sized organizations i.e. a pooled licensing option on entry level MPXs like 5901s.

2018-07-14T10:45:00Z
author avatar
Real User

The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified. There is one other thing that I would like to address. In every release - and it doesn't matter if it's a minor release or a major release - they keep moving things around and they keep changing the mechanism. So certain things can work in one version one way, and everything works really well, then when you upgrade it to the next version, it breaks everything because they have a new way of doing it. I don't know what can be done in that regard. I have seen it many times: A solution is working fine and then, all of a sudden, you upgrade and bam, now you have to redo everything a different way. In addition, if they could make the following improvement they would push out more NetScaler. The industry needs to know, or people need to know that NetScaler is not designed just for Citrix products like XenApp and XenDesktop, it can be utilized for everything. Other than that, the core of the product, or the engine, fits really well. It works well, it's doing really well so I don't see any improvements that are required there.

2018-05-17T07:35:00Z
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Real User

The policies on the NetScaler can be a bit tricky at times.

2018-05-16T08:31:00Z
author avatar
Real User

Development team's response time could be better.

2018-05-16T08:31:00Z
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Consultant

Some configuration processes like disabling LB VIPs, automatically disabling the IPs used.

2018-05-16T08:31:00Z
author avatar
Real User

We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers.

2018-04-11T10:47:00Z
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