Please share with the community what you think needs improvement with Citrix Gateway.
What are its weaknesses? What would you like to see changed in a future version?
I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions.
Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates.
Cost. Citrix costs more and you still need to have Microsoft Remote Desktop below it.
The solution can be a bit pricey.
The VPN needs to be improved. In comparison to Cisco, the solution doesn't have as many features. Technical support needs improvement.
The solution is already very feature rich, but there are also points for improvement. Fortunatelly, at least so far and with the projects we've been involved, Citrix Support and engineering teams are very responsive and very willing to align with customer specific requests to develop new functionality and enrich the solution. For the next releases, i'm expecting (even) more focus on visibility and analytics.
The two-factor authentication solution needs improvement. It needs a multi-factor authentification. Training videos would be helpful, and they're transitioning to a new portal, as far as I know. So the portal maybe has now improvements and they will provide for a larger community for the users and retailers. This will provide a more improved solution. A forward proxy in the next release would be good, I think. If the solution had a more advanced DNS, it would be an improvement.
Citrix NetScaler is something that connects the deployment. To improve: * The interface should be more user-friendly. * Integration with other applications must improve. * They should provide training videos. * The product needs to have a good dashboard. It's too early to say how the product can improve because I just implemented it. The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly.
The load balancing could be improved. Also, remote users should be able to carry connections to our centralized server and access applications remotely.