2019-06-23T09:40:00Z

What needs improvement with Citrix Gateway?

Julia Miller - PeerSpot reviewer
  • 0
  • 2
PeerSpot user
27

27 Answers

VS
Real User
Top 5Leaderboard
2023-12-14T11:47:14Z
Dec 14, 2023

The initial setup could be made easier.

Search for a product comparison
PK
Real User
Top 5Leaderboard
2023-12-12T15:25:57Z
Dec 12, 2023

The initial connection could be faster. That handshake takes a few seconds sometimes. That could be better and improved upon.

WA
Consultant
2023-10-13T07:53:56Z
Oct 13, 2023

The support provided is not satisfactory. Compared to other products, the WAF part is costly. There is no innovation in WAF. The solution lacks maturity. They should enhance their cloud capabilities, LB, and develop a more efficient cloud-based WAF.

AL
Real User
Top 20
2023-06-01T08:54:00Z
Jun 1, 2023

The product should be more secure. It could provide engineers with more logs.

VL
Real User
Top 20
2023-03-09T14:13:47Z
Mar 9, 2023

While connectivity is not something that is under Citrix's control, if the connectivity is spotty, it can be difficult.

RL
Real User
Top 20
2022-11-28T11:41:04Z
Nov 28, 2022

The solution could always be cheaper. It would be nice if they offered easier setups and implementation wizards.

Find out what your peers are saying about Citrix Gateway vs. SonicWall SMA and other solutions. Updated: March 2024.
765,234 professionals have used our research since 2012.
VinothKumar7 - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-10-06T07:29:44Z
Oct 6, 2022

I'd like to be able to access Citrix Gateway through a mobile device.

LD
Real User
Top 5Leaderboard
2022-09-13T10:16:59Z
Sep 13, 2022

The common issue that we face is the desktop environment we are giving to the users. For some reason, it fails. We have to reset it and remake it, through the management interface. When it comes to the VDA environment, making it additionally stable is important.

Mohit-Jain - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-07-22T20:34:29Z
Jul 22, 2022

Sometimes the input-output has issues. Maybe it's not as seamless when you plug in audio. It takes some time to reflect that into Citrix and basically to allow Citrix to use those audiences and put out devices.

SG
Real User
Top 20
2022-05-25T21:32:00Z
May 25, 2022

As an organization, our initiative is to move to the cloud, Citrix Gateway needs to improve its cloud capabilities and make the cloud solution more robust.

Kunle Oyetola - PeerSpot reviewer
Real User
Top 5Leaderboard
2022-04-01T09:05:00Z
Apr 1, 2022

Technical support could be improved.

UM
Real User
2021-08-24T14:45:02Z
Aug 24, 2021

As Citrix Gateway is a third party solution, we wish to have one which is more integrated and involves less administration. We want one which would allow access with a single click and only require RDP and the clicking of a single icon.

Mitul Rajput - PeerSpot reviewer
Real User
Top 5Leaderboard
2021-08-04T11:43:09Z
Aug 4, 2021

Citrix Gateway has a lot of limitations, cloud limitations as a starting point. Microsoft should combine together and solve those problems. I can't go more than three GBDs whereas on AWS I can go to five GBD and get throughput. Here I'm not able to get into throughput, so I have to deploy multiple gateways to get to throughput and that's a bigger problem.

SS
Real User
2021-06-25T03:18:41Z
Jun 25, 2021

Its interface could be made a lot easier. It is very kludgy. Its initial setup could be easier.

RP
Real User
2020-10-20T04:19:16Z
Oct 20, 2020

We are currently looking at automation. It would be good if there is some way to automate it in a fast way. It should be easy to automate. It also has some security issues.

MB
MSP
2020-08-23T08:17:00Z
Aug 23, 2020

We have experienced issues relating to multi-factor authentication.

DP
Real User
2020-07-08T09:01:02Z
Jul 8, 2020

The price could be reduced because it is slightly more costly than others available in the market. Technical support could be improved. They could do something more with the dashboard.

GJ
Real User
2020-07-02T10:05:58Z
Jul 2, 2020

It's extremely complicated and it's not intuitive. The solution requires a lot of training to get going on it. I'm not sure that that's necessarily a critique on it. It may be more of a critique on me and my abilities with it, however, it isn't necessarily straightforward. It could stand for some improvement in that sense. If there were wizards for standard deployments, that might be nice. If there were prompts for situations like trying to deploy one virtual server behind one virtual storefront where the how-to was explained, that would be great. Other than that, you have to get really deep in the gears and figure out which gear you need to move and what lever you've got to pull. It's complex.

SL
Real User
2020-03-16T06:56:10Z
Mar 16, 2020

I would like to see improved logging because it doesn't keep much information for the session monitoring or historical sessions.

Surya Kant Pasayat - PeerSpot reviewer
Real User
Top 10
2020-01-12T12:02:00Z
Jan 12, 2020

Areas that should be improved are the configuration of profiles and uploading and downloading of our certificates.

LB
Reseller
2019-10-31T09:55:00Z
Oct 31, 2019

Cost. Citrix costs more and you still need to have Microsoft Remote Desktop below it.

DP
Real User
2019-09-03T08:57:00Z
Sep 3, 2019

The solution can be a bit pricey.

AW
Real User
2019-08-28T09:52:00Z
Aug 28, 2019

The VPN needs to be improved. In comparison to Cisco, the solution doesn't have as many features. Technical support needs improvement.

RL
Real User
Top 20
2019-07-08T07:42:00Z
Jul 8, 2019

The solution is already very feature rich, but there are also points for improvement. Fortunatelly, at least so far and with the projects we've been involved, Citrix Support and engineering teams are very responsive and very willing to align with customer specific requests to develop new functionality and enrich the solution. For the next releases, i'm expecting (even) more focus on visibility and analytics.

YU
Real User
2019-06-30T10:29:00Z
Jun 30, 2019

The two-factor authentication solution needs improvement. It needs a multi-factor authentification. Training videos would be helpful, and they're transitioning to a new portal, as far as I know. So the portal maybe has now improvements and they will provide for a larger community for the users and retailers. This will provide a more improved solution. A forward proxy in the next release would be good, I think. If the solution had a more advanced DNS, it would be an improvement.

OR
Reseller
2019-06-27T08:16:00Z
Jun 27, 2019

Citrix NetScaler is something that connects the deployment. To improve: * The interface should be more user-friendly. * Integration with other applications must improve. * They should provide training videos. * The product needs to have a good dashboard. It's too early to say how the product can improve because I just implemented it. The dashboard or interface should be more clear in reporting issues. Integration with other applications should be more user-friendly.

it_user924705 - PeerSpot reviewer
Real User
2019-06-23T09:40:00Z
Jun 23, 2019

The load balancing could be improved. Also, remote users should be able to carry connections to our centralized server and access applications remotely.

Citrix Gateway vs. SonicWall SMA comparison
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Download Citrix Gateway vs. SonicWall SMA comparison ReportRead more

Related articles