2019-01-28T08:13:00Z

What needs improvement with Comodo cWatch?

Miriam Tover - PeerSpot reviewer
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3 Answers

RS
Real User
2020-11-29T21:18:49Z
Nov 29, 2020

The solution needs to build better performance, specifically in the hardware resources. For example, a few days ago, I faced around 30 to 40 users and I had issues with the Comodo C1clp. It's like it's using the use CPU of their systems. According to the DLP or encryption, DLP or encryption providers should not use so much CPU or memory consumption, actually. If these spike then an issue may have occurred and the services are affected. Clients begin to raise concerns. People don't know much about cybersecurity, actually. They just know see that the system is hanging and the server is not working, or that the website is very slow. They don't know the backend processes. However, we do as technical personnel. That said, in that scenario, it is very hard to explain to the customers that they haven't been hacked or aren't in any danger. It would simply be easier if we didn't have to explain and it would help if they could work on their resource utilization.

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VG
Real User
2020-11-29T17:52:00Z
Nov 29, 2020

I don't think they need improvement. A small problem is from the support team. Sometimes they are a bit delayed. They should improve their response time.

SL
Real User
2019-01-28T08:13:00Z
Jan 28, 2019

Better CDN could be a great thing since this is the best that any website owners would be interested in for protecting their website.

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