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2020-11-29T17:52:00Z

What needs improvement with Comodo cWatch?

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Please share with the community what you think needs improvement with Comodo cWatch.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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22 Answers

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Top 5LeaderboardReal User

The solution needs to build better performance, specifically in the hardware resources. For example, a few days ago, I faced around 30 to 40 users and I had issues with the Comodo C1clp. It's like it's using the use CPU of their systems. According to the DLP or encryption, DLP or encryption providers should not use so much CPU or memory consumption, actually. If these spike then an issue may have occurred and the services are affected. Clients begin to raise concerns. People don't know much about cybersecurity, actually. They just know see that the system is hanging and the server is not working, or that the website is very slow. They don't know the backend processes. However, we do as technical personnel. That said, in that scenario, it is very hard to explain to the customers that they haven't been hacked or aren't in any danger. It would simply be easier if we didn't have to explain and it would help if they could work on their resource utilization.

2020-11-29T21:18:49Z
author avatar
Top 5LeaderboardReal User

I don't think they need improvement. A small problem is from the support team. Sometimes they are a bit delayed. They should improve their response time.

2020-11-29T17:52:00Z
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