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What needs improvement with Continuum Command?


Please share with the community what you think needs improvement with Continuum Command.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
22 Answers

author avatar
Top 5LeaderboardConsultant

They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool. Existing users with Connectwise PSA may not need it since they have entire things already documented under their own portal and assets mapped against it.

author avatar
Top 5LeaderboardReal User

Some additional automation functionality would be helpful. I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard. It would be nice you were able to change the widgets on the main dashboard to be more of what you want. For example, a lot of the times you have three columns and you can only move the widgets within those three columns. You can move them from column A to column C. It would be a big help because a lot of the time, you don't use the main dashboard. A price reduction would always be nice.

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