2020-10-11T08:58:09Z

What needs improvement with Continuum Command?

Miriam Tover - PeerSpot reviewer
  • 0
  • 0
PeerSpot user
3

3 Answers

SE
Reseller
2021-07-05T06:53:17Z
Jul 5, 2021

The solution could improve by offering better overall management and dashboards. In a future release, it would be a benefit to have multi-vendor support to be able to manage every single one of my vendors from the same console.

Search for a product comparison
TS
Consultant
2020-11-10T01:41:50Z
Nov 10, 2020

They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool. Existing users with Connectwise PSA may not need it since they have entire things already documented under their own portal and assets mapped against it.

MV
Real User
2020-10-11T08:58:09Z
Oct 11, 2020

Some additional automation functionality would be helpful. I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard. It would be nice you were able to change the widgets on the main dashboard to be more of what you want. For example, a lot of the times you have three columns and you can only move the widgets within those three columns. You can move them from column A to column C. It would be a big help because a lot of the time, you don't use the main dashboard. A price reduction would always be nice.

Find out what your peers are saying about ConnectWise, N-able, Kaseya and others in Remote Monitoring and Management (RMM). Updated: March 2024.
765,386 professionals have used our research since 2012.
Remote Monitoring and Management (RMM)
What is remote monitoring and management (RMM)? RMM is the process in which system administrators or managed service providers (MSPs) use software to remotely monitor and maintain an organization’s IT architecture.
Download Remote Monitoring and Management (RMM) ReportRead more