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What needs improvement with CyberArk Endpoint Privilege Manager?


Please share with the community what you think needs improvement with CyberArk Endpoint Privilege Manager.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
55 Answers

author avatar
Top 5Reseller

Technical support is slow to respond when we run into issues. We haven't really faced too many issues so far. There are some small issues here and there, however, it hasn't been anything major. We've faced some delays in tax reporting. When you're trying to integrate the other products, there are some workarounds which we have to do. We'd like the integration of security to be easier. We expected it to be very easy for the people who are deploying and managing the product, however, that isn't necessarily the case.

author avatar
Top 5Real User

It's an old product and has many areas that can be improved. They are having to purchase Centrify to get a Linux client session that is authenticated against Active Directory. If you wanted to log in and use your ID credentials into Linux boxes, the solution that worked was not CyberArk, it was Centrify. They had to purchase two different products to do the same thing. The interface is not great, but good. In the next release, I would like to see a Linux Client added.

author avatar
Top 10Real User

If we look at the Privilege Management Inbox, we get a lot of information on what's happening right then and now. But if we would able to filter it down based on a role group or an AD group to say, "Give me all the actions run by this specific AD group," it would be very easy to scope out access for different roles.

author avatar
Real User

I know that in earlier versions several windows would pop up for connection to different systems, and admin would prefer to have it in one screen. I believe that the issue has been solved in the latest version and there is now one screen. And the price is always quite high. As an integrator, an additional feature I'd like to see is for the product to include out of the box connectors. We could then speed up implementation, add more logins and so on, it would help speed things up.

author avatar
Real User

What I would really like to see improved is the AIM (Application Identity Manager). I think that it could be simpler to use, and much more straight forward. In terms of additional features, I cannot think of any that I would like to see implemented at the moment.

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