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2019-09-26T04:12:00Z

What needs improvement with Cynet?

11

Please share with the community what you think needs improvement with Cynet.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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1010 Answers

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Top 5LeaderboardReal User

The reporting is a little weak and could be improved. Seeing more of the threat intelligence would be a definite advantage. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time.

2021-05-19T16:18:16Z
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Top 5LeaderboardReal User

Its dashboard is not so good. On the dashboard, they don't show the count for client endpoints, which is a failure of this product. This count should be shown on the dashboard. I have 1,000 clients, but I can't see it anywhere on the dashboard.

2021-04-19T14:19:26Z
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Top 10Real User

Compliance reports need to improve. However, I think they might be releasing this in an upcoming update. More report customization is also needed.

2021-02-03T13:17:14Z
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Top 10Real User

In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken. We don't have information for everything which should be generated by this product. I am referring to the functionality and accuracy of the product. We know that this product is probably not on the higher end of available products because the price of the product is lower than some competitors. We are sure that the functionality is also limited. But in some cases, the information is different. Ours generated from some hostile activity on the workstation is not enough information about the incident provided. The visibility and the explanation of an incident which happens on a workstation should be extended.

2021-01-13T05:53:00Z
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Top 10Real User

I can't think of anything, in particular, I would like to see changed. For our customers, it covers everything they need. The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes.

2020-09-16T08:18:28Z
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Top 20Real User

They're a young company and very responsive but they probably need to mature in their processes. For example, I think it should be easier to deal with false positives. Part of the issue could be that we deployed very quickly and we still have to organize training and things like that. Maybe when we've done that and we understand the solution better, there won't be that issue with the false positives. It's quite a powerful solution but one feature that they could add would be to have more standardized third-party integrations, then it would be an amazing product. This however can still be achieved with the very comprehensive API.

2020-09-13T07:02:29Z
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Top 5LeaderboardReal User

There has not been much that I could currently identify as major areas for improvement, experience in the US Market will come because while newer to the US market their support has been very good and the solution solid. Functions-wise, at present the times for events are not a user's local time, but we assume that will be corrected soon. It would nice to be able to see local time zone capability.

2020-07-09T06:27:04Z
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Top 5Real User

I would like to see support for mobile protection and some additional reports included.

2020-03-22T06:49:13Z
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Top 5Real User

They need to create an Android app to support more mobile devices. A support center in Asia is needed.

2020-02-09T08:17:00Z
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Real User

Something that needs to improve is the mobile support and support for work tablet equipment. The technical support from Cynet could also be better.

2019-09-26T04:12:00Z
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