Please share with the community what you think needs improvement with Dell EMC SC Series.
What are its weaknesses? What would you like to see changed in a future version?
It would be great if they could increase the compression and dedupe ratio.
We've had failures with disks, but no downtime. We were able to change them before they caused a problem.
Something that has been needed should be coming out with the 6.7 version of vSphere: You don't need a hot spare, so that should give you more IOPS. They've figured out how to do a RAID across all the drives, rather than using a hot spare. So the hot spare can be used too. You won't need a dedicated hot spare any longer.
They've actually already done something that I think is needed, which is integration with Unisphere, which is the Dell EMC management platform, and then CloudIQ is their performance analytics solution. So they've actually implemented things that people have been asking for. In addition, in any platform, there is always room for improvement. We're always looking for performance increases and keeping up with flash devices, and new products that are coming out.
In particular, for us, we have two primary data centers. The hospital is located in New York but we have two data centers in New Jersey. So geo clustering is a big thing for us, for our active-active environment.
They need to make it a little cheaper.
The issue we had was that the controller went down during an upgrade because of their upgrading the code. One side of the switch was down. In terms of additional features, I would like to see some kind of I/O meter, to indicate what we are using in terms of performance. I would like to see automation with that, where it would give me the trends. I want to know these things easily, to help me know where issues are going to occur. We want to see the trends, performance-wise.
One option I would like to see is, when you're up on the view-screen, to be able to incorporate getting to what HPE calls the iLO, the Integrated Lights-Out. To be able to get that instead of having to go back and trying to find IP addresses and re-institute those would be good. It would be good to be able to that put on the initial splash screen.
Overall, I'd like to see more synergy between Dell EMC's higher-tier platforms and their mid-tier platforms. What I have said, constantly, to my partners at Dell EMC is that the clear articulation of the path is really important to us. In that vein, what I'd also like to see is, with the migration strategy that's built into this product, a lot more attention paid to Dell's - in particular - legacy platforms and how we get from some of our legacy EMC platforms onto this platform with a straight-through migration and scaling strategy, not host-based migrations and not piecemeal. What I've found is that when it comes to the "enablement wrapper," that's what I like to call it, or the "services wrapper," that is wrapped around this whole idea of a transition from legacy to new, Dell EMC would do well to focus more on my ability to skip a generation, rather than having me take individual hops because I can't greenfield my way into a software-defined data center fast enough. This journey of multiple hops is not helpful.
We can definitely see a need for it being a multi-controller system for customers who want to scale beyond the current capability. That's always a downside. A lot of the new systems are scaling vertically, they scale out, and the Compellent, of course, is controllers with shelves under it, so you don't scale out with it, unless you add another one. But if you do, they don't talk to each other, like some of the other solutions that we sell.
We have seen some degraded throughput with mixed workloads. We have been working with Dell EMC to correct some of these latency issues.
For what it's doing today there isn't too much that I think they need to add to it. It's doing what it needs to do.
We had times that we needed a file service solution. We've used FluidFS, but it's a solution that is being transitioned out.
I would like to see an integrated key manager in the controllers. Currently, it's an external product. It would be nice to have the option of having a built-in key for self-encrypting drive features.
* I would like the ability to monitor and manage the storage. * The web GUI is not fully there. * I would like to have 100% functionality through the web app.
Customer support could be improved. It takes five or six reps to finally get someone who can help us. I would also like to see a better ability to capture driver firmware, compatibility, and upgrade metrics to be compliant.
I would like to see higher compression, dedupe, faster I/O, and bigger drives.
The ease of use could be improved. It took me a while to learn it. I would also like to see all-in-one appliances. That's what I'm here, at VMworld 2018, to look at.
Going into the unit itself, to manage, takes a little more intuition. But when you integrate it into the Dell Storage Manager it gives a much more GUI, user-friendly area to manage, provision volumes, etc.
The administration and support (on the way that they delivered) was a little bit slow.