QA Engineer at a computer software company with 1,001-5,000 employees
Real User
Top 10
2022-10-26T09:49:15Z
Oct 26, 2022
The language is too specific; it is just for Eggplant. If they could offer a variety of languages, such as Java or Python, that it would be more helpful. I cannot use Java or Python in Eggplant. I want to use the other languages in Eggplant. The solution is a bit heavy and can be hard on my laptop.
For the future, I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds. Another example would be a "while" process: while this variable is less than 100, for example, do X. That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place. Eggplant is such a great tool, but everything is based on programming. It would be nice to have something like Microsoft's automation tool has. That tool has pre-programmed use cases. Everybody who uses it the first time understands what is meant by the "wait" process. Everybody can get in and program. That is not possible right now in Eggplant. If somebody asks me, "Is it possible, from the first moment, that somebody who has never used Eggplant can create actions?" I must answer, "No, it is not possible." Currently, it requires teamwork where somebody programs the actions so somebody else can use them. Eggplant doesn't have standardized actions right now. Also, the longer the code for a process is, the greater the possibility that Eggplant will not find, for example, the images we need it to find. My advice would be not to program 5,000 lines of code. Try to reduce it to 1,000. Eggplant works very well when it comes to finding the images that are required, but when there are more than 1,000 lines of code, there's a kind of delay in every network. I don't know if this is an Eggplant issue or not, because Eggplant works very intelligently, but eggplant waits for the next action. If a required image can't be found within one millisecond, Eggplant is already responding, "I haven't found anything." Although Eggplant has intelligence built-in, it needs more. The stability would grow if Eggplant did not give up in the first moment and, instead, continued to look for an image a little bit longer. There is a delay in every network environment. It would be great to implement some kind of process in Eggplant that allowed the system to wait longer and to communicate more with the system.
If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems.
QA Analyst at a transportation company with 5,001-10,000 employees
Real User
2021-06-03T13:03:00Z
Jun 3, 2021
The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me. Or I was able to quickly type out a class mod with properties and methods using prop and hitting Tab. It would set up the template for me. It would be great, when I want to create a new function, if there were shortcut commands like those that help create all of the functions, or if there were shortcut features to do any of the complex plans. I would also like to see some of the syntax updated. They have the equivalent of a switch, but it's a very weird IF statement syntax. That could definitely be improved. Another area that I would like them to improve is their database connectivity and ability within a database. Still, we've been able to use it with what they have and get it working.
When you have release branches and you make feature branches then you can commit. But you cannot make a push, that can only be done on the master and it's not very compatible. It can also be difficult if you write a lot of scripts and have some images. If you change the name of one of the images then you have to figure out where it is in the script which can be difficult. I would say make the possibilities not only on the image recognition but also on text recognition, something which Tosca has. It would be helpful to be able to work with drivers like Selenium. The implementation of the Selenium driver is not very compatible. In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing.
The setup process is quite lengthy. There's a lot of dependencies. Parts of it need to be centralized. The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement.
Test lead/Senior Mobile Automation QA at a non-tech company with 51-200 employees
Real User
2019-07-31T05:52:00Z
Jul 31, 2019
We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution. We found that the interface is not user-friendly. We were not able to write code as fast as with the competing open-source software, so that needs to be improved. We were not able to view all of the resources that were present.
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The language is too specific; it is just for Eggplant. If they could offer a variety of languages, such as Java or Python, that it would be more helpful. I cannot use Java or Python in Eggplant. I want to use the other languages in Eggplant. The solution is a bit heavy and can be hard on my laptop.
Its performance and stability could be better.
For the future, I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds. Another example would be a "while" process: while this variable is less than 100, for example, do X. That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place. Eggplant is such a great tool, but everything is based on programming. It would be nice to have something like Microsoft's automation tool has. That tool has pre-programmed use cases. Everybody who uses it the first time understands what is meant by the "wait" process. Everybody can get in and program. That is not possible right now in Eggplant. If somebody asks me, "Is it possible, from the first moment, that somebody who has never used Eggplant can create actions?" I must answer, "No, it is not possible." Currently, it requires teamwork where somebody programs the actions so somebody else can use them. Eggplant doesn't have standardized actions right now. Also, the longer the code for a process is, the greater the possibility that Eggplant will not find, for example, the images we need it to find. My advice would be not to program 5,000 lines of code. Try to reduce it to 1,000. Eggplant works very well when it comes to finding the images that are required, but when there are more than 1,000 lines of code, there's a kind of delay in every network. I don't know if this is an Eggplant issue or not, because Eggplant works very intelligently, but eggplant waits for the next action. If a required image can't be found within one millisecond, Eggplant is already responding, "I haven't found anything." Although Eggplant has intelligence built-in, it needs more. The stability would grow if Eggplant did not give up in the first moment and, instead, continued to look for an image a little bit longer. There is a delay in every network environment. It would be great to implement some kind of process in Eggplant that allowed the system to wait longer and to communicate more with the system.
If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems.
The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me. Or I was able to quickly type out a class mod with properties and methods using prop and hitting Tab. It would set up the template for me. It would be great, when I want to create a new function, if there were shortcut commands like those that help create all of the functions, or if there were shortcut features to do any of the complex plans. I would also like to see some of the syntax updated. They have the equivalent of a switch, but it's a very weird IF statement syntax. That could definitely be improved. Another area that I would like them to improve is their database connectivity and ability within a database. Still, we've been able to use it with what they have and get it working.
When you have release branches and you make feature branches then you can commit. But you cannot make a push, that can only be done on the master and it's not very compatible. It can also be difficult if you write a lot of scripts and have some images. If you change the name of one of the images then you have to figure out where it is in the script which can be difficult. I would say make the possibilities not only on the image recognition but also on text recognition, something which Tosca has. It would be helpful to be able to work with drivers like Selenium. The implementation of the Selenium driver is not very compatible. In terms of additional features, it would be helpful to have one package for all testing. You have the manager, the AI, then you have functional, and about 10 different packages for installing.
The setup process is quite lengthy. There's a lot of dependencies. Parts of it need to be centralized. The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement.
We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution. We found that the interface is not user-friendly. We were not able to write code as fast as with the competing open-source software, so that needs to be improved. We were not able to view all of the resources that were present.