Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains. Backup capturing should be included in the solution's next release.
Cyber Security Manager at a tech services company with 51-200 employees
Reseller
Top 20
2023-03-09T21:55:13Z
Mar 9, 2023
FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer. It's also not always easy to integrate Helix with other products as they mostly use API integration, and not every third party has a prepared API.
Senior technical consultant at Hitachi Systems Micro Clinic
Real User
Top 20
2022-09-06T09:44:20Z
Sep 6, 2022
Integrations could be improved, and the dashboard could be a little better. I've seen Splunk and Securonix; their dashboards are definitely better than Helix.
Sr Manager - Information Security & Researcher at a tech services company with 1,001-5,000 employees
Real User
2021-05-26T07:40:14Z
May 26, 2021
Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing.
The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.
Senior technical consultant at Hitachi Systems Micro Clinic
Real User
Top 20
2020-05-14T10:16:00Z
May 14, 2020
Helix will do well after the pandemic because everybody will be looking for a cloud solution and it is cloud-native. There are certain changes we are bringing onto our endpoint and our ETP network security. So everything makes an impact on Helix because every log and every change you can manage through Helix. Helix is directly integrated into a single sign-on platform, which is free FireEye customers. They can log into any of their incentives like if they want to log into the ETP, email security, they use a third-party sandbox and intel and FireEye integrates nicely into it. There are a lot of issues because of GDPR but otherwise, it is a very good platform.
Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains. Backup capturing should be included in the solution's next release.
FireEye Helix would be improved with the option of an on-prem version, which they don't currently offer. It's also not always easy to integrate Helix with other products as they mostly use API integration, and not every third party has a prepared API.
Integrations could be improved, and the dashboard could be a little better. I've seen Splunk and Securonix; their dashboards are definitely better than Helix.
It should have more cloud connectors. It could also be cheaper.
Sometimes the rules are disabled by FireEye, and we basically get it after the patch. I think there needs to be a better way of creating the application rules. I would like to see better pricing for our licensing.
The graphical user interface could be improved. It's not easy to handle and it's not easy for a customer or end-user to learn how to manage the solution.
Helix will do well after the pandemic because everybody will be looking for a cloud solution and it is cloud-native. There are certain changes we are bringing onto our endpoint and our ETP network security. So everything makes an impact on Helix because every log and every change you can manage through Helix. Helix is directly integrated into a single sign-on platform, which is free FireEye customers. They can log into any of their incentives like if they want to log into the ETP, email security, they use a third-party sandbox and intel and FireEye integrates nicely into it. There are a lot of issues because of GDPR but otherwise, it is a very good platform.