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2019-03-12T07:26:00Z

What needs improvement with Forcepoint Data Loss Prevention?

16

Please share with the community what you think needs improvement with Forcepoint Data Loss Prevention.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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1717 Answers

author avatar
Top 5LeaderboardReseller

If DLP can be managed in the cloud then it will be the best thing ever.
I would also like to see Predefined Templates or Content Classifier for Nigeria Data Protection Regulation (NDPR), Same way there is for GDPR and South Africa PHI

2021-03-05T10:08:14Z
author avatar
Top 10Vendor

Advise to have feasible Integration features with other monitoring products like Nexthink, Bit-9 and MicroFocus with centralized dashboard.

2021-03-03T04:34:33Z
author avatar
Top 5LeaderboardReal User

It would be wonderful if the solution could develop more AI and machine learning capabilities. It would also be good if the solution was able to integrate with other ML and AI solutions. Right now, this is lacking.

2020-01-26T09:26:00Z
author avatar
Top 10Reseller

The product is actually quite a good and reliable product and I don't know what to suggest because we are quite satisfied with it. So I would not want to name something that could be improved because it is a product that the vendor company is continually improving and upgrading on their own. The new features that they add in are quite satisfying for our needs. They seem to stay one step ahead. There are customers that are moving from Fortinet or Cisco to Forcepoint. I think that is mainly because it is coming from military technology, from Raytheon (defense contracting), so it is quite well rated even though it has not been around for a long time. In the next release of Forcepoint DLP, I don't really think that there a lot of things that I would need. I guess that there is always a way to improve the experience surrounding the user interface.

2020-01-15T08:04:00Z
author avatar
Top 20Real User

The user-friendliness of the interface in formulating DLP policies could be improved. An example would be managing policies. It's a little daunting at first, and can be confusing, at times, when it comes to how to set things up and how to add policies. They could improve on that. Overall, I would like to see them modernize. I'm on version 8.5, so there are newer versions out. They may have done that already. I'd have to demo the newer versions. We're planning on upgrading this year to 8.6. I believe that in going to 8.6, we will be gaining some additional features. The newer versions will have better detection capabilities with improvement to their algorithms.

2021-04-07T13:32:00Z
author avatar
Top 5LeaderboardReseller

There is an admin and you have to monitor the solution all the time. The same is true even if you use Symantec or Digital Guardian's DLP — it's all the same. They all require one administrator to monitor the system every day. In short, DLP solutions are good to have, but they do require maintenance. In terms of human resources, if you have a DLP solution, you have to monitor it every day. Regardless of budget. I would like to see some file access rights management. This allows users to access whichever files, folders, and resources they choose. This is something Forcepoint and Symantec both don't offer.

2021-02-19T18:03:10Z
author avatar
Top 5Real User

In terms of display, the support and the Mac platform requires a lot of improvement. When working with different browsers, we need to upgrade. Being able to upgrade the agent from the console itself would be great.

2020-11-24T07:45:22Z
author avatar
Top 5Real User

This solution has a tendency to provide false-positive results. There should be more training provided. For instance, they did not specify how to deal with white and black-listed documents in regards to machine learning. There is no specific training or an example provided to follow; you have to make it up as you go. This is challenging because there are so many documents needed for each machine learning algorithm. Also, configuration management needs to be improved.

2020-09-27T04:10:00Z
author avatar
Top 10Real User

The price could be reduced to be more cost-effective.

2020-09-10T07:35:43Z
author avatar
Top 10Real User

The data loss prevention and personal data need improvement. The protection of personal data needs to be improved. I would like to see integration with OCS in the next release of this solution.

2020-01-05T07:29:00Z
author avatar
Top 5LeaderboardReal User

The Database needs to be improved and fine-tuning is required on this product. If they fine-tune it more, It will reduce the time that the client is spending on doing it. There are competitors on the market who are doing that now. I realized that the engineering team is working on updates and improvements, so it is possible they are working on this now and will make it better. There are more things to see with this solution. There are default policies regarding the source code and your instant messages. They should have been upgraded. I had already raised this and opened a ticket regarding this issue, and they are working on it. The way DLP is now, people are using many different electronic things. DLP needs to put some focus on improving.

2019-11-26T05:44:00Z
author avatar
Top 5LeaderboardReseller

Forcepoint should consider developing its own classification technique to complement its fingerprinting technique. That way it will be the most sorted after DLP Solution in the market. Technical support needs improvement. There are long stretches of time between queries and responses. It's worrisome. There's zero Forcepoint presence in West Africa. Customers typically like having these things close to them. It would help if they had a presence here. Right now, Forcepoint West Africa has been administered from South Africa. Because of this, customers can't access premium support in our region.

2019-09-24T05:43:00Z
author avatar
Reseller

The requirements for the implementation is quite heavy. Forcepoint needs to look at how they can reduce the terms of the requirement for implementation. They also need to look at providing training for the end user, to enable them to get on it at speed. Their support also need to improve, because the response to support time is not very fast. Their response time is about 8 to 12 hours, so something needs to be done about that.

2019-08-12T05:57:00Z
author avatar
Real User

I don't know where they are going as an organization vendor, because my job ends the moment its implemented, so I would go onto other things. If I were a betting man, though, I would say that they're going to have to find a way of creating what we call multitenancy, because if for example we have a constituency group set of users who don't work for the department and they contract out, then our work with them is highly sensitive. Being able to separate in segment amounts separately from our core would help. We could use better ways of customer or users segmentation capabilities. For example, if I wanted to push a report by a certain organizational entity or unit, I wouldn't be able to do that without a lot of work. The reporting could be better.

2019-05-23T06:10:00Z
author avatar
Real User

The user interface for this solution should be improved. We would like to see OCR from handwritten documents. There is no support for the Bangla (Bengali) language, so we cannot use the Forcepoint technology for Bangla documents. It does support other languages, but Bangla is not one of them. Finally, there are some of our customers who want to have a greater resolution when dealing with these technologies.

2019-04-29T07:11:00Z
author avatar
Real User

We want to be able to do data classification better in the product and reduce false positives, especially on data loss prevention. Because of this, we are currently looking for another solution for the data classification.

2019-03-26T08:25:00Z
author avatar
Real User

Sometimes the agent has trouble communicating with the central management. You need to push a lot of different times to get the policy. Another issue is that the templates are primarily in English and Japanese. They have a lot of Spanish speaking customers and should have more options in Spanish. It should integrate better with email.

2019-03-12T07:26:00Z
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