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2019-11-04T06:15:00Z

What needs improvement with ForgeRock?

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Please share with the community what you think needs improvement with ForgeRock.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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99 Answers

author avatar
Top 10LeaderboardReal User

In an upcoming release, the solution could improve by limiting the need to do customizations.

2021-07-10T18:44:29Z
author avatar
Top 10LeaderboardReal User

The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution. The reports could be more customizable in an upcoming release, and the overall customization could be simplified by making drag-and-drop functionality.

2021-06-18T07:13:55Z
author avatar
Top 20Vendor

It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement.

2021-03-08T09:56:25Z
author avatar
Top 10LeaderboardReal User

It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers.

2021-02-03T17:26:34Z
author avatar
Top 20Real User

We need some more time with the solution to really note if there are specific features that are missing. Currently, it's doing a good job of covering what we need. We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced. We've signed the contract and yet we're still not going through the typical process, which is worrying.

2020-12-08T05:39:52Z
author avatar
Top 10Reseller

Automatic Deployment needs improvement. It could be made easier. In the next release, I would like it to be easier to use, easier to deploy, and more implementation-friendly.

2020-07-19T08:15:49Z
author avatar
Top 20Real User

It's hard to speak with ForgeRock. It's very expensive. I find that it's quite expensive for just an open-source system. Support is quite expensive. We are only 300 users. It would make sense for a big company but for a little company, it's quite expensive.

2020-05-06T07:44:00Z
author avatar
Top 5LeaderboardMSP

They should improve the solution by including functionality for reporting. There are several log sites, but many are very difficult. In the next release of this solution, I would like to see reporting features added, and also they can simplify their log-site because it's very difficult to manage.

2019-11-07T10:35:00Z
author avatar
Top 5LeaderboardReal User

The identity management model needs a bit of improvement. The solution should work on offering more automation.

2019-11-04T06:15:00Z
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