Please share with the community what you think needs improvement with Fortinet FortiEDR.
What are its weaknesses? What would you like to see changed in a future version?
Comparatively, it works fine, but the amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions. The ability to make certain changes or investigate is also limited. Also, the investigation and the details, which I would get when I'm looking into it, and the ways I could configure or white list or black list a few things are also limited. It is not up to an extent where it can give me granular options to do that.
The SIEM could be improved. I would have liked to see that you could access the same SIEM or Fortinet EDR dashboard from the same login, but I heard that they were different, which was a bit of a letdown.
Detections could definitely be improved. It's still detecting some things that it shouldn't be like Microsoft Intune and 365 devices as well. I'd like to see an improvement in the reporting. There are currently no reporting capabilities so I would definitely want to see that.
They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller.
Clients want to be in a hybrid mix and match mode. The security needs to be relevant in that way as well. It has to be online, on the cloud and on-premises. This is the customer's mindset. They don't want to go for user applications on the cloud. They think it will fail and the data will be inaccessible. They don't want to go to the cloud platform. The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud.
I'm looking for a comparison between these 2 products: CrowdStrike Falcon and Fortinet FortiEDR. In addition, business cases and customer testimonials will be a plus.
Can anyone assist with this information?