Please share with the community what you think needs improvement with Fortinet FortiOS.
What are its weaknesses? What would you like to see changed in a future version?
One thing that should be improved in future versions is an issue we have observed and had problems with a few times. When we try to reinstall a backup for FortiOS, you need to do a factory reset manually or you lose access to a device. I have experienced this situation a few times and it seems like something that should not be required and they should resolve.
The solution needs to adjust its pricing model. With the way they are structured, everything is very disparate and sold separately, and, depending on the solution, it can get quite pricey. The solution could be more intuitive. Especially when customers have access to it, it's not as simple and straightforward as some of the other devices I've taken a look at.
Docker Container to have a good integration with kubernetes and more throughput as Cisco FP
In terms of what needs improvement, the pricing could be lower. The price is very steep. I would like to see in the next release that any client, even small ones from a home office, can run on any access point, not just the one that can be used with Fortinet. It should have an appliance that can be used to support and manage other access points. All the products should be uniform and easy to find.
Their technical support needs improvement. All products have pluses and minuses. It will depend on a client's use case.
The policies and the way that they are applied can be improved. It could be more direct, as it is an issue for some people. Generally, policy management could be made better and simpler to deploy. The GUI could be improved to make it more usable, easier to administer, and easier to configure.
I would like to see a drop in the license fees because it is a rather expensive program.
While the product is good and does provide services we need for authenticating and establishing VPN connections, some time ago we had issues with logins. The login event and the performance for this feature were very poor but have improved.
In terms of what needs improvements, the troubleshooting could use improvement. When we work with other products like Cisco ASA, Palo Alto, and Check Point, we see a big difference in the troubleshooting. It's not easy to find a report. In order to overcome the problem, you have to install FortiAnalyzer to help you find the troubleshooting problem. FortiOS has its limitations.
For me, it is important to be able to block VPN applications, like Facebook, so I would like to see that included in the next release. With this version, if you want to block or allow a site, you now have to drag all the domains related to this site.
The signature discs, compared to Palo Alto, aren't as good. It takes more time to get the signature updates. The solution should be on the cloud a bit more. There should be a cookie eater.
The solution is good, but they have poor marketing in Nigeria. They need to market their product better. They need to work on their support. Cisco has the best technical support. In comparison, Fortinet's support takes too long. If you are paying for SLAs, you should also get value from your SLAs. Right now, everybody is moving to the cloud. The solution has already worked on that aspect, and they are embedding security to the cloud. However, security can be more enhanced and as long as they continue to offer more protection I'll be happy.
The internet service is not as reliable in East Africa as in other parts of the world, and as such, the bandwidth that is required for updating the Fortinet OS should be reduced. I would like to see smaller and more frequent updates.
Reporting, having only recently migrated to 6.04 there will be some time to see what improvements have been made, with some of the menu changes and inclusions through the versions.
The complexity of the VPNs should be improved. Certain versions of the operating system don't function with our current Fortinet unit. For instance, we've got a 60D FortiGate at our branch offices and the 60D FortiGate doesn't support the latest version of the 40 OS. Because of this, certain Wi-Fi access points that depend on those operating systems don't function so well. So that has room for improvement. I'd like to see that happen.