2019-02-19T08:38:00Z

What needs improvement with Fortinet FortiSIEM (AccelOps)?


Please share with the community what you think needs improvement with Fortinet FortiSIEM (AccelOps).

What are its weaknesses? What would you like to see changed in a future version?

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99 Answers

author avatar
Top 5Real User

When they started out after acquiring AccelOps, the user interface wasn't that great. But from version 5.0 they have obviously radically changed the interface, aligning it to the rest of the Forti products from a user experience point of view. This means that there is constant improvement on the interface side of the solution. The other thing that I've noticed is when searching for very old incidents, there is a slight delay. It obviously has to pull that information from the backend database, and the key point to note is that it depends on how you set it up in the backend where factors such as disk types and disk array configs come into play.

2019-11-13T05:28:00Z
author avatar
Top 10Real User

When compared with some competitors, in terms of performance, the CPU and RAM requirements and the capability of coordination with development all need some improvement. The solution should offer user behavior analytics in a future release.

2019-11-07T10:35:00Z
author avatar
Consultant

The support of the product changed recently, and I don't think it's for the better. They should work to improve the support they offer to clients. They also have to improve their import perfection solution.

2019-09-19T08:39:00Z
author avatar
Top 20Real User

Their product support, in general, is not that great. The product support is in the same ecosystem. Their support is improving but it's not that great. It should also have better integration.

2019-08-19T05:47:00Z
author avatar
Top 20Consultant

The solution can't be improved, but it can be managed more clearly. The solution just needs minor improvements. I'm quite sure Fortinet is already working on this. They could work on their documentation. If there's anything about the solution that needs improvement, it's that. For example, documentation already is on a very high level but specifically on the CLI, there are tons of features which can be fine-tuned and thousands of commands are very difficult to document. If they could make this easier, it would improve the overall solution.

2019-08-18T07:52:00Z
author avatar
Real User

The performance can be improved. Sometimes it takes a long time to fetch data.

2019-08-13T10:41:00Z
author avatar
Top 20Real User

The Fortinet Fabric should be more easy more friendly to use. They use a different parsing log format. for example Symantec ATP is not supported by FortiSIEM. Our reseller provided us FortiSIEM as a service. They should also provide us with a dashboard to monitor and to deploy a correlations. I think fortinet should improve the AI correlations by combining advanced statistical and heuristic analysis with behavioral whitelisting .

2019-06-26T05:25:00Z
author avatar
Real User

The backup and recovery process for this solution needs improvement. I would like to see a database with more structure in terms of maintenance and ease of use. The process of creating is much simpler than that of duplication. The procedures are not proper for handling its PostgreSQL database.

2019-06-11T11:10:00Z
author avatar
Top 10Reseller

Our customers are noticing configuration available in the GUI interface and I think that they should be equal.

2019-02-19T08:38:00Z
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