Please share with the community what you think needs improvement with Fortinet FortiSwitch - Secure Access.
What are its weaknesses? What would you like to see changed in a future version?
There are currently issues with some of the switches, problems with the firmware. I think they need to check the firmware, especially, with the new FortiGate firmware integration and they need to offer a strong switching feature like Cisco, especially in the VLAN management systems and integration.
The product could be improved with additional security-related features, you can never have enough. Otherwise, I find it quite an easy product to use. Scalability could also be improved. For additional features, I would again mention the security and it would be nice if the 4G system was directly on the operating system.
The technical support could be improved.
I don't like the way it's managed. For some of the smaller switches that we have, I was not able to log into it and manage it. I am not sure if it is something that I am missing or something that I am not doing correctly or if this applies to all switches. It had to be managed through the FortiGate firewall appliance, which to me is one of the downsides. I am not sure if they have management outside of FortiGate itself. The switches should have the capability to be managed without having to connect to FortiGate. You might have clients who are using Cisco or other solutions who would have to use FortiGate at the access level but won't be able to log in into the switch, then it would be completely useless to them and it becomes unmanaged. There is no console port and nothing in the default IP that could help with this issue. I checked online and there was nothing available. The dashboards are easy but a bit cloggy. The more switches that you connect the more cloggy it becomes.
In terms of improvements, the solution has SD-WAN but it doesn't have SDN. This should be added. The solution can only be managed by FortiGate.
I think that Fortinet needs to focus on its pricing and improving the packages offered to users. When our company offers a client the FortiSwitches product, the customer ends up comparing FortiSwitch's pricing directly with HP and Cisco. Both of these other products cost less but they have fewer features. Fortinet needs to bring the price down to levels that are more competitive at-a-glance with these other products. If they do that, they will take more of the market because they have more features and clients will compare by features rather than by price. It is actually justified as it stands to charge more, but customers often only see the price tag. Another thing that could be improved, although it is not actually part of the product itself, is the technical support. The technical support team is slow to respond and the responses are not always complete.