2019-10-13T05:48:00Z

What needs improvement with Fortinet FortiSwitch - Secure Access?


Please share with the community what you think needs improvement with Fortinet FortiSwitch - Secure Access.

What are its weaknesses? What would you like to see changed in a future version?

Guest
66 Answers

author avatar
Top 5LeaderboardReal User

There are currently issues with some of the switches, problems with the firmware. I think they need to check the firmware, especially, with the new FortiGate firmware integration and they need to offer a strong switching feature like Cisco, especially in the VLAN management systems and integration.

2020-05-18T07:50:13Z
author avatar
Top 5LeaderboardReal User

The product could be improved with additional security-related features, you can never have enough. Otherwise, I find it quite an easy product to use. Scalability could also be improved. For additional features, I would again mention the security and it would be nice if the 4G system was directly on the operating system.

2020-02-18T07:41:00Z
author avatar
Top 5LeaderboardReal User

The technical support could be improved.

2020-01-12T12:02:00Z
author avatar
Top 5Real User

I don't like the way it's managed. For some of the smaller switches that we have, I was not able to log into it and manage it. I am not sure if it is something that I am missing or something that I am not doing correctly or if this applies to all switches. It had to be managed through the FortiGate firewall appliance, which to me is one of the downsides. I am not sure if they have management outside of FortiGate itself. The switches should have the capability to be managed without having to connect to FortiGate. You might have clients who are using Cisco or other solutions who would have to use FortiGate at the access level but won't be able to log in into the switch, then it would be completely useless to them and it becomes unmanaged. There is no console port and nothing in the default IP that could help with this issue. I checked online and there was nothing available. The dashboards are easy but a bit cloggy. The more switches that you connect the more cloggy it becomes.

2019-11-28T11:33:00Z
author avatar
Top 5LeaderboardReseller

In terms of improvements, the solution has SD-WAN but it doesn't have SDN. This should be added. The solution can only be managed by FortiGate.

2019-11-20T05:39:00Z
author avatar
Top 5LeaderboardReal User

I think that Fortinet needs to focus on its pricing and improving the packages offered to users. When our company offers a client the FortiSwitches product, the customer ends up comparing FortiSwitch's pricing directly with HP and Cisco. Both of these other products cost less but they have fewer features. Fortinet needs to bring the price down to levels that are more competitive at-a-glance with these other products. If they do that, they will take more of the market because they have more features and clients will compare by features rather than by price. It is actually justified as it stands to charge more, but customers often only see the price tag. Another thing that could be improved, although it is not actually part of the product itself, is the technical support. The technical support team is slow to respond and the responses are not always complete.

2019-10-13T05:48:00Z
Learn what your peers think about Fortinet FortiSwitch - Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
441,478 professionals have used our research since 2012.