Please share with the community what you think needs improvement with GoToMeeting.
What are its weaknesses? What would you like to see changed in a future version?
I would like to see better support for mobile devices. The limit size of meetings should be increased from 10 people to 25. Integration with Google Docs would be a useful addition.
The interface is a little outdated and could be better. In some ways, it could be more intuitive.
GoToMeeting is too slow, which is why we no longer use it. I don't like the fact that you have to enter your password every time you use it. My phone is my phone and it should assume that it is me using it when a call comes in. It should be more flexible in this regard because if my iPhone rings then I can answer it. However, if GoToMeeting rings, then I can't just answer it without entering a password. It isn't as if it is a bank or a wallet for electronic currency.
The sound quality is good but the video quality needs improvement.
Manageability needs to be improved.
There are always things to improve. But I haven't had any issues that I needed to report to them. The newer user interface takes a bit longer to get used to.
In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.
The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.