We just raised a $30M Series A: Read our story

What needs improvement with GoToMyPC?


Please share with the community what you think needs improvement with GoToMyPC.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
33 Answers

author avatar
Top 5Real User

The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.

author avatar
Top 10Real User

Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.

author avatar
Real User

This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot.

Find out what your peers are saying about LogMeIn, TeamViewer, Microsoft and others in Remote Access. Updated: November 2021.
554,529 professionals have used our research since 2012.