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2019-04-24T19:11:00Z

What needs improvement with GoToMyPC?

1

Please share with the community what you think needs improvement with GoToMyPC.

What are its weaknesses? What would you like to see changed in a future version?

ITCS user
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33 Answers

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Top 5Real User

The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.

2020-09-23T06:10:06Z
author avatar
Top 10Real User

Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting.

2019-12-16T08:14:00Z
author avatar
Real User

This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot.

2019-04-24T19:11:00Z
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