Please share with the community what you think needs improvement with Hitachi Virtual Storage Platform G Series.
What are its weaknesses? What would you like to see changed in a future version?
We moved away from this product because we were looking for an all-flash solution, and with our G1500 at the time, perhaps two years ago, they were just proposing more of the same technology. What we wanted was a flash solution that was developed from the ground-up. I think that since then, HDS has come out with an updated product, newer than the G1500 that we had. For us, continuing to use products from this vendor would have required having a solution that was revamped as flash storage from the ground-up, as opposed to a historical frame that's just evolved over the years.
In terms of what could be improved, it could use a better, faster web console and other consoles. It is so boring waiting, waiting and waiting for it to refresh. Additionally, there could be more rate groups for it, or different rate groups. Right now there are limited options in regards to the rate group.
I would like to see an audit account set up such that the user can log in, see the configuration, and see the logs, but they cannot make any changes.
We had issues with support, rather than the product itself. It seemed like every time we turned around it was a statement of work and we'd have to pay for something that our previous vendors would not have billed us for. I don't think that they would have even raised an eyebrow. By contrast, these guys were looking for money every time we asked for any little thing. We didn't like that.
The snapshot and clone operation functions can be made easier.
A better user interface would be an improvement; the operation could be sharper and easier.
I don't really know what parts of the product could be improved because it works well for me in testing and installations as a reseller. I would need more experience with it as a storage solution. However, I have not heard customers complaining. One thing that can be improved is the price because it is a bit expensive. It would be easier to market and for clients to buy if the licensing were not so costly. It is not really a feature of the product but it is something that can be better. The only feature I can think of is that it would be nice if it had data a duplication feature as an option. We have to use other products for this.
The solution needs to offer more support in our region. It's also quite expensive. Since we can't get support, it would be helpful if there was more documentation online to help users navigate the solution when they run into issues or have questions.
The Management Interface needs to be improved. Hitachi Vantara has invested heavily in improving their management interface, however, they still have a way to go to catch up with many of their competitors.
If you were talking to someone whose organization is considering Hitachi Virtual Storage Platform G Series, what would you say?
How would you rate it and why? Any other tips or advice?